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The Fairmont Orchid, Hawaii

Average Price: $350  
 
Hotel Class:
1 North Kaniku Drive Kohala
Kamuela, 96743 View map  
4-Star Hotel Rank: 1 of 7
Average review rating: 4.3
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (73) , TripAdvisor (492) , YahooTravel (37)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Exceptional
Appears in 65 comments. 
The following words were used in comments with Exceptional:
$ (4)   beach (11)   breakfast (6)   dinner (4)   excellent (6)   experience (6)   food (6)   good (6)   helpful (5)   honeymoon (4)   hot (4)   hotel (13)   location (5)   night (5)   not (5)   pool (5)   problem (4)   room (12)   service (14)   staff (10)    
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1. We were evacuated during the tsunami and the staff at the hotel was exceptional during this experience, truly top notch.
"High expectations mostly met " Read full review on TripAdvisor   3/17/2011 Vote      
2. Highlights are the staff (with one major exception) and grounds.
"High expectations mostly met " Read full review on TripAdvisor   3/17/2011 Vote      
3. Much is written about how uber casual it is and you need nothing except shorts and flip flops.
"a little slice of heaven " Read full review on TripAdvisor   1/1/2011 Vote      
4. My only small complaint is that there is no wall mirror anywhere except the bathroom.
"a little slice of heaven " Read full review on TripAdvisor   1/1/2011 Vote      
5. From our viewpoint though, it seems that the staff is not trained or interested in the concept of creating an exceptional experience for their guests.
"The Fairmont Orchid: Things To Know Before You Book " Read full review on TripAdvisor   12/5/2010 Vote      
6. -I had 2 treatments at the spa, neither of which was exceptional in any way-On our last night there, a large group came in and a private function was set up on the lawn outside the west end of the North Tower.
"The Fairmont Orchid: Things To Know Before You Book " Read full review on TripAdvisor   12/5/2010 Vote      
7. Overall the rooms are in good shape with the exception of the bathrooms.
"The Fairmont Orchid: Things To Know Before You Book " Read full review on TripAdvisor   12/5/2010 Vote      
8. Originally built as a Ritz-Carlton and lovingly enhanced by Fairmont, it is an exceptional value for the dollar.
"Wow...what an incentive destination! " Read full review on TripAdvisor   9/14/2010 Vote      
9. All the menu items were cooked to perfection, with the exception of the steaks which were overcooked.
"A perfect place for a romantic anniversary dinner " Read full review on TripAdvisor   9/2/2010 Vote      
10. We have nothing negative to say about our stay here, and chosing the Fairmont definitely helped to make our vacation an exceptional trip.
"Beautiful Resort & Excellent Serive " Read full review on TripAdvisor   7/13/2010 Vote      
   
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