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Rank
3rd
Out of 25

Sheraton Keauhou Bay Resort & Spa

Average Price: $198  
 
Hotel Class:
78-128 Ehukai Street
Kailua-Kona, 96740 View map  
4-Star Hotel Rank: 1 of 4
Average review rating: 3.65
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (79) , TripAdvisor (757)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
New
Appears in 144 comments. 
The following words were used in comments with New:
bathroom (8)   bed (10)   carpet (10)   clean (17)   few (10)   food (8)   furniture (6)   good (11)   hotel (30)   management (10)   need (7)   nice (7)   night (12)   not (18)   pool (8)   renovation (16)   resort (8)   room (64)   service (9)   view (9)    
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1. There are no new beds, no new furniture in the rooms.
"Improvements aren't really improvements, marginal management " Read full review on TripAdvisor   5/13/2012 Vote      
2. This place needs to have the rooms gutted completely and rebuilt with everything new.
"Improvements aren't really improvements, marginal management " Read full review on TripAdvisor   5/13/2012 Vote      
3. Well, it is primarily geared towards the lobby and the bar, which they are turning into new restaurant -- and the conference center.
"Improvements aren't really improvements, marginal management " Read full review on TripAdvisor   5/13/2012 Vote      
4. The rooms are getting a new coat of paint and carpeting and everything else in the place is staying the same.
"Improvements aren't really improvements, marginal management " Read full review on TripAdvisor   5/13/2012 Vote      
5. The room looked like new, the food at the different restaurants was also very good and the pool was also not too crowded.
"Disapppointed... " Read full review on TripAdvisor   5/9/2012 Vote      
6. She also couldn't answer some of our questions because she said she was 'new' and she wasn't sure if her manager would know either because she too was 'new'.
"Disapppointed... " Read full review on TripAdvisor   5/9/2012 Vote      
7. The new management is seriously intent on getting things right so don't be afraid to speak your mind if you have questions.
"Worth a look. " Read full review on TripAdvisor   5/4/2012 Vote      
8. A few of them were apparently new and acted like they came from Hotel 6 or so.
"Nice stay, excellent for kids " Read full review on TripAdvisor   4/29/2012 Vote      
9. We were assigned a room above the new check-in area and construction began on Monday morning.
"Construction loud " Read full review on TripAdvisor   4/26/2012 Vote      
10. They are tearing out the main deck where the old salt water pool used to be and putting in a brand new signature restaurant.
"Sheraton Is Remodeling Right Now-Come in the Summer 2012 " Read full review on TripAdvisor   4/18/2012 Vote      
   
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