Sheraton Keauhou Bay Resort & Spa, Kailua-Kona, Helpful

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Home » United States » Hawaii » Kailua-Kona Hotels » Sheraton Keauhou Bay Resort & Spa

OpinionWell
Rank

3rd

Out of 25

Sheraton Keauhou Bay Resort & Spa	Average Price: $198 Check Rates

Hotel Class:

78-128 Ehukai Street

Kailua-Kona, 96740 View map

4-Star Hotel Rank: 1 of 4
Average review rating: 3.65

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (79) , TripAdvisor (757)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 202 comments.

The following words were used in comments with Helpful:
clean (7) concierge (15) courteous (7) desk (16) employee (6) extremely (8) food (6) friendly (68) good (8) great (17) hotel (23) nice (13) not (22) personable (8) pool (11) room (28) service (7) staff (108) valet (8) well (8)

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1. I mean seriously, could they not help me on their favorite things to do? Do they not know theyre way around the island id have to come back in the morning? Thankfully the next morning i came down it happened to be my check in agent lacy.

"friendly staff.. not for relaxation " Read full review on TripAdvisor 5/17/2012 Vote

2. Not one of them could help me out and referred me to come back in the morning to talk the concierge.

"friendly staff.. not for relaxation " Read full review on TripAdvisor 5/17/2012 Vote

3. The staff was very friendly and helpful---for the most part.

"Nice stay, excellent for kids " Read full review on TripAdvisor 4/29/2012 Vote

4. That certainly helped, because we were very disappointed in our room location.

"Construction loud " Read full review on TripAdvisor 4/26/2012 Vote

5. Despite Orbitz glitches the place was well kept and the hotel staff helpful and friendly.

"Orbitz did not tell the whole truth ... " Read full review on TripAdvisor 4/23/2012 Vote

6. Most helpful person was one of the Hawaiian shirted Security men.

"Misrepresentation in so many ways! " Read full review on TripAdvisor 4/12/2012 Vote

7. The staff here are very warm and helpful.

"Marvelous honeymoon vacation in Sheraton " Read full review on TripAdvisor 4/10/2012 Vote

8. The staff were friendly and helpful.

"Great view and manta rays too! " Read full review on TripAdvisor 4/5/2012 Vote

9. Very helpful with maps, historical facts, activities and driving suggestions.

"1st time to the Big Island " Read full review on TripAdvisor 3/28/2012 Vote

10. Great and helpful staff.

"1st time to the Big Island " Read full review on TripAdvisor 3/28/2012 Vote