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Rank
3rd
Out of 25

Sheraton Keauhou Bay Resort & Spa

Average Price: $198  
 
Hotel Class:
78-128 Ehukai Street
Kailua-Kona, 96740 View map  
4-Star Hotel Rank: 1 of 4
Average review rating: 3.65
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (79) , TripAdvisor (757)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Generous
Appears in 54 comments. 
The following words were used in comments with Generous:
area (4)   clean (8)   comfortable (4)   eat (4)   food (5)   friendly (5)   good (6)   hotel (23)   liked (6)   location (3)   management (3)   much (3)   nice (6)   not (4)   pretty (4)   price (3)   room (10)   service (3)   staff (7)   view (4)    
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1. Pretty standard for a Sheraton - very clean, generally comfortable beds, all the amenities you need.
"Peaceful place " Read full review on TripAdvisor   4/29/2012 Vote      
2. We generally don't spend a lot of time at the hotel when we vacation, but this place felt like a nice relaxing getaway.
"Great stay - despite ongoing reservations " Read full review on TripAdvisor   4/25/2012 Vote      
3. But mostly, I was disappointed by the general lack of friendliness by the staff.
"A big disappointment " Read full review on TripAdvisor   4/21/2012 Vote      
4. that was much louder than any construction noise we heard and that was just general landscaping upkeep that every hotel has to do.
"Great stay at this hotel! " Read full review on TripAdvisor   3/31/2012 Vote      
5. Horner the general Manager, with the news that a kitchen is being built for the bar, instead of plates of food cooling off on its journey from a far flung kitchen.
"See the Manta Rays " Read full review on TripAdvisor   3/29/2012 Vote      
6. Breakfast buffet was generous and well done, and the servers very pleasant.
"Architecture is a problem, but the location is great " Read full review on TripAdvisor   1/26/2012 Vote      
7. I feel like the people working at this hotel were generally disgruntled (the exception was the women who checked us in at the front desk who was very friendly and helpful).
"Service at this hotel was very mediocre " Read full review on TripAdvisor   1/22/2012 Vote      
8. I generally avoid 'resort' type locations, and most of my Hawaii travel I stay at B&Bs or small inns.
"Laid back resort with friendly staff " Read full review on TripAdvisor   12/23/2011 Vote      
9. Yes, the hotel is inexpensive, but the toilets, carpets and general feel of the hotel is 30yrs old.
"6 Billion Dollars in upgrades missed this hotel, time warp to the 70s. " Read full review on TripAdvisor   11/13/2011 Vote      
10. The lanai, generous in size and comfortable, was somewhat dirty: coffee and drink stains on the table and floor, and pretty tired cushions on the chairs.
"Class act...but could use some fine-tuning. " Read full review on TripAdvisor   7/19/2011 Vote      
   
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