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10th
Out of 287

Hotel Vintage Plaza - a Kimpton Hotel

Average Price: $229  
 
Hotel Class:
422 SouthWest Broadway
Portland, 97205 View map  
4-Star Hotel Rank: 5 of 16
Average review rating: 4.23
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (42) , MyTravelGuide (80) , Travelocity (6) , TripAdvisor (365) , YahooTravel (19)
SAFE TO BOOK ? (2/5 issues found)
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Issue
Appears in 29 comments. 
The following words were used in comments with Issue:
computer (3)   credit (2)   desk (2)   few (4)   friendly (2)   internet (2)   location (2)   never (2)   nice (2)   noise (3)   not (4)   phone (2)   room (7)   sink (3)   staff (2)   thought (2)   trip (3)   tub (2)   useful (2)   waiter (2)    
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1. It was a fine room but there were a few sink issues -- sorta looked like our sink threw up -- coffee grinds or tea leaves? but it smelled minty.
"Cute hotel with a very walkable location " Read full review on TripAdvisor   5/3/2012 Vote      
2. It would be easier to overlook these issues at a less expensive venue.
"The good and the bad... " Read full review on TripAdvisor   3/1/2012 Vote      
3. The biggest issue was noise in the room.
"Disappointed " Read full review on TripAdvisor   2/20/2012 Vote      
4. also our shower door was difficult to open and the handle kept falling offI wrote to the hotel,about a week ago, regarding these issues and unfortunately did not receive any replywe are going to be travelling to Portland every 3 months for the next 4 years and i very much doubt we will be returning to the Vintage Plaza .
"should have been better " Read full review on TripAdvisor   11/27/2011 Vote      
5. i spent 30 minutes working with technical support trying to resolve the issue without successthe spa tub was average, low pressure and very loud ( runniung water noise came through the sink in the suite).
"should have been better " Read full review on TripAdvisor   11/27/2011 Vote      
6. I proceeded to my PET FRIENDLY room, came back downstairs and the same clerk (with someone else there too) was very nice and said they were having computer issues.
"Mostly great! " Read full review on TripAdvisor   10/25/2011 Vote      
7. That was until I made the manager aware of the issue and all was resolved immediately.
"Very impressed with customer service. The manager is on the ball!! " Read full review on TripAdvisor   9/8/2011 Vote      
8. Through a series of call with reservations and the front desk the issue went un-resolved.
"Very impressed with customer service. The manager is on the ball!! " Read full review on TripAdvisor   9/8/2011 Vote      
9. We initially had issues with booking the trip.
"Very impressed with customer service. The manager is on the ball!! " Read full review on TripAdvisor   9/8/2011 Vote      
10. Only issue was needing more towels and they didn't arrive til we called back a few hours later to remind them.
"Great weekend stay with my friends! " Read full review on TripAdvisor   8/8/2011 Vote      
   
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