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Rank
15th
Out of 543

Sheraton Vistana Villages

Average Price: $172  
 
Hotel Class:
12401 International Drive
Orlando, 32821 View map  
4-Star Hotel Rank: 6 of 59
Average review rating: 4.22
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (74) , Travelocity (36) , TripAdvisor (1393) , YahooTravel (54)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 64 comments. 
The following words were used in comments with Rude:
complain (5)   desk (15)   extremely (8)   guest (6)   hotel (4)   liked (4)   management (4)   much (3)   night (3)   not (22)   order (3)   paper (3)   phone (5)   reasonable (4)   reception (3)   room (14)   service (4)   staff (15)   toilets (3)   walking (3)    
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1. The staff are never rude but their persistence was ridiculous.
"Pushy hard sell " Read full review on TripAdvisor   4/30/2012 Vote      
2. She even handled a very rude guest with grace when the woman stood in front of me and demanded to know why she should stand in a line to check out .
"We keep coming back ! " Read full review on TripAdvisor   4/27/2012 Vote      
3. Other than the few staff members that are rude and commission hungry, we found it to be a beautiful property that is not over the top stuffy, family friendly, not huge where it can not be walked like orange lakes and fun.
"almost five stars " Read full review on TripAdvisor   2/21/2012 Vote      
4. ) We received 'VIP' check-in as owners (also requires Owner's Update-Sales Pitch) and strangely, our receptionist, Dolly, who was extremely kind back in 2009 was quite rude and unaccommodating on the phone.
"Best Resort in Orlando " Read full review on TripAdvisor   12/31/2011 Vote      
5. Why did I stay you may be thinking , well because you can't just get up and walk out they need to SIGN YOU OUT in order for you to receive any 'gifts' He was so rude it was completely unprofessional I cannot believe that is permitted.
"Read this if you are going to attend the breakfast - Scary stuff " Read full review on TripAdvisor   11/12/2011 Vote      
6. I MEAN SERIOUSLY AGGRESSIVE AND RUDE.
"Read this if you are going to attend the breakfast - Scary stuff " Read full review on TripAdvisor   11/12/2011 Vote      
7. Despite feeling humiliated by him, I stuck to my guns and he finally gave up and (rudely) pointed us in the direction of the person who would stamp our form and release us from the 50 dollar charge.
"Nice resort but beware the timeshare hard sell, and not being an "owner" " Read full review on TripAdvisor   11/5/2011 Vote      
8. The person I spoke with once again was very rude and said that there was nothing they could do.
"Perfect hotel except for a theft - would not go back:( " Read full review on TripAdvisor   9/12/2011 Vote      
9. Other than the standard 'sorry' there was no effort made to apologize for the rudeness and poor handling (how about a complimentary 'something' to show you appreciate our business?.
"Never Again! " Read full review on TripAdvisor   8/31/2011 Vote      
10. We were actually treated very rudely by the employees involved in the timeshare sales.
"Amazing resort...will stay over and over again " Read full review on TripAdvisor   8/23/2011 Vote      
   
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