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Rank
15th
Out of 543

Sheraton Vistana Villages

Average Price: $172  
 
Hotel Class:
12401 International Drive
Orlando, 32821 View map  
4-Star Hotel Rank: 6 of 59
Average review rating: 4.22
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (74) , Travelocity (36) , TripAdvisor (1393) , YahooTravel (54)
SAFE TO BOOK ? (3/5 issues found)
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Problem
Appears in 244 comments. 
The following words were used in comments with Problem:
clean (13)   complain (7)   desk (23)   few (11)   helpful (7)   hotel (8)   housekeeping (12)   liked (7)   management (12)   never (27)   not (61)   park (11)   phone (8)   pool (15)   resort (15)   room (31)   service (9)   staff (11)   towel (11)   trip (8)    
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1. would be great but this is not the only hotel where I have encountered this problem.
"Great Stay " Read full review on TripAdvisor   5/20/2012 Vote      
2. My husband called the front desk twice and security was sent promptly each time to deal with the problem.
"Great value in Orlando " Read full review on TripAdvisor   5/19/2012 Vote      
3. Thanks to the General Manager, Jorg Heyer, our problems were resolved quickly and professionally.
"Problems - Yes. Fixed - Quickly and Professionally. " Read full review on TripAdvisor   5/13/2012 Vote      
4. Sometimes, we must judge a place not by whether or not there were any problems but, if there are problems, how they are resolved.
"Problems - Yes. Fixed - Quickly and Professionally. " Read full review on TripAdvisor   5/13/2012 Vote      
5. It was disregarded so we just unplugged the phones and problem solved.
"Nice rooms, pools, and close to all the Orlando attractions " Read full review on TripAdvisor   4/28/2012 Vote      
6. We had problems with the appliances, but they sent someone right away to make the repair and in one case actually switched the appliance with a new one within an hour.
"Had a great time at a nice resort " Read full review on TripAdvisor   4/24/2012 Vote      
7. The room was clean and we had fresh towels everyday, the only problem we had was NO kitchen towels, I guess you was NOT suppose to cook.
"Wonderful vacation, can't wait to go back! " Read full review on TripAdvisor   4/23/2012 Vote      
8. But each time they did come up and try to fix the problem.
"Second time at this resort!! " Read full review on TripAdvisor   4/13/2012 Vote      
9. We did run into a problem with the washing machine in our room, where it wasn't working properly.
"Second time at this resort!! " Read full review on TripAdvisor   4/13/2012 Vote      
10. I did have just one problem; when I went to use the jaucuzi in the master bathroom I hit my knee badly on the sharp corner of the tub.
"awesome for everybody " Read full review on TripAdvisor   4/10/2012 Vote      
   
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