Sheraton Vistana Villages, Orlando, Poor

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Rank

15th

Out of 543

Sheraton Vistana Villages	Average Price: $172 Check Rates

Hotel Class:

12401 International Drive

Orlando, 32821 View map

4-Star Hotel Rank: 6 of 59
Average review rating: 4.22

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (74) , Travelocity (36) , TripAdvisor (1393) , YahooTravel (54)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (42) avoid (48) awful (21) bad (144) big deal (25) broken (42) bug (15) chipped (11) complain (64) complaint (65) cramped (16) dated (16) difficult (12) dirty (60) disappoint (79) disgust (14) disturbing (13) downside (19) dusty (11) expensive (47) filthy (10) frustrated (18) hard (87) hassle (27) horrible (25) inconvenient (13) issue (133) lack (40) loud (47) mess (13) mildew (14) mistake (15) mold (15) negative (75) noise (113) noisy (33) overpriced (13) poor (49) problem (206) ridiculous (11) rude (45) slow (54) smell (53) terrible (26) tiny (14) uncomfortable (13) unfortunate (34) worn (19) worst (12) wrong (36)

Poor	Appears in 57 comments.

The following words were used in comments with Poor:
clean (5) customer (8) few (4) food (5) hotel (6) lighting (4) liked (3) management (5) most (4) not (14) older (3) phone (3) pool (6) rating (3) resort (3) reviews (6) room (5) service (24) staff (6) standard (3)

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1. It was clearly obvious that the cleaning staff did a poor job of ensuring the smell was gone.

"Lovely place " Read full review on TripAdvisor 5/18/2012 Vote

2. very poor design.

"Stingy-- " Read full review on TripAdvisor 4/23/2012 Vote

3. The service level at this property is poor, and is definitely below average for a Starwood property.

"Overcharged me - twice " Read full review on TripAdvisor 3/6/2012 Vote

4. I would not walk as the traffic is moving fast and lighting on the street is poor at night.

"Nice Resort, Beautifully Maintained Grounds and Suites " Read full review on TripAdvisor 2/25/2012 Vote

5. although make sure you are in the modern villages and not the poor out dated relation.

"Beautiful villa..... " Read full review on TripAdvisor 12/24/2011 Vote

6. I would not stay here again because of the bugs, but more importantly the poor customer service.

"Cockroaches and terrible customer service " Read full review on TripAdvisor 12/10/2011 Vote

7. WiFi was also free, which was great, but our reception in our apartment was very poor, always connecting then dropping off after a few seconds.

"Nice resort but beware the timeshare hard sell, and not being an "owner" " Read full review on TripAdvisor 11/5/2011 Vote

8. In my case they were let down by the managment putting me in a room I considered to be particularly poor - why would I willingly choose to purchase more of the same????So, in summary, all small issues but the team at Sheraton should be identifying and resolving.

"small changes could make this place great......... " Read full review on TripAdvisor 10/29/2011 Vote

9. Other than the standard 'sorry' there was no effort made to apologize for the rudeness and poor handling (how about a complimentary 'something' to show you appreciate our business?.

"Never Again! " Read full review on TripAdvisor 8/31/2011 Vote

10. Very poor installation.

"Excellent resort but big " Read full review on TripAdvisor 8/22/2011 Vote