Sheraton Vistana Villages, Orlando, Complaint

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Rank

15th

Out of 543

Sheraton Vistana Villages	Average Price: $172 Check Rates

Hotel Class:

12401 International Drive

Orlando, 32821 View map

4-Star Hotel Rank: 6 of 59
Average review rating: 4.22

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (74) , Travelocity (36) , TripAdvisor (1393) , YahooTravel (54)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 168 comments.

The following words were used in comments with Complaint:
clean (7) complaints (168) few (11) good (7) great (6) hotel (8) housekeeping (9) management (6) nice (8) night (7) not (38) park (8) pool (15) resort (14) room (32) service (12) small (10) staff (9) towel (7) well (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My biggest complaint however though is that the internet was barely functional.

"Beautiful property with some downsides " Read full review on TripAdvisor 5/17/2012 Vote

2. My biggest complaint about the bed was that a flat sheet was used on the mattress.

"Beautiful property with some downsides " Read full review on TripAdvisor 5/17/2012 Vote

3. My only complaint is that the Wi-fi was non existent- barely a signal and was not able to check email easily on my ipad.

"Beautiful Resort-wifi is horrible " Read full review on TripAdvisor 5/15/2012 Vote

4. I had 2 minor complaints - I enjoy an evening stroll and after 3 weeks I found walking round site repetitive.

"High standard all round. " Read full review on TripAdvisor 5/13/2012 Vote

5. My only complaints are the room service (lack of) and time it takes to check-in (Platinum SPG member).

"Great Accommodations, Below Average Housekeeping " Read full review on TripAdvisor 5/10/2012 Vote

6. The other complaint is regarding housekeeping - we were told that we would get a mid-week clean on Tuesday.

"Great family vacation " Read full review on TripAdvisor 5/5/2012 Vote

7. Only 2 real complaints about the stay.

"Great family vacation " Read full review on TripAdvisor 5/5/2012 Vote

8. My only complaints regarding this pool area are that it closes at 6pm (the main pool is open til 1am) and that there is limited food available for purchase for lunch (again, you have to go to the main pool for that).

"Great family vacation " Read full review on TripAdvisor 5/5/2012 Vote

9. The other complaint is there is no maid service unless you pay and it was not cheap.

"VERY NICE " Read full review on TripAdvisor 4/29/2012 Vote

10. I do have 2 complaints.

"VERY NICE " Read full review on TripAdvisor 4/29/2012 Vote