Maison Dupuy Hotel New Orleans, New Orleans, Complaint

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Rank

16th

Out of 427

Maison Dupuy Hotel New Orleans	Average Price: $198 Check Rates

Hotel Class:

1001 Toulouse Street

New Orleans, 70112 View map

3-Star Hotel Rank: 7 of 125
Average review rating: 3.71

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (70) , TripAdvisor (631) , YahooTravel (22)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 42 comments.

The following words were used in comments with Complaint:
basic (2) bathroom (3) complaints (42) courtyard (4) expectation (3) guest (3) helpful (3) hotel (7) management (3) nice (5) night (3) not (11) park (3) price (3) room (12) rude (3) service (2) small (3) valet (3) wedding (3)

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1. Only complaint- no mini refrigerator though clearly there once was one as there is an empty cabinet where it obviously was.

"Wonderul hotel in the French Quarter " Read full review on TripAdvisor 5/13/2012 Vote

2. Valet was rude and did not offer to help with our bags but made sure to tell us to bring the cart back when we were finished (and this was the supervisor valet guy), no parking for guest even if you don't have a car registered to your room (supposed to be one car per room), the room smelled like smoke (and I brought my baby), rude workers in the restaurant (one lady basically told me to go to another place to eat to get fries with cheese on them because they could NOT make them), could not find anyone to make a complaint to (one lady told me that she was not getting in the middle of it and I would have to deal with it myself and walked away.

"Terrible service!!!! " Read full review on TripAdvisor 3/26/2012 Vote

3. I was forced off Interstate 75 about 1996 when the' storm of the century' closed highways, our only choicethen was Scottish Inn Chattanooga or National Guard Armory floor (we took Inn but we expected awful and werent disappointed so I have no complaints although the Guard Armory would probably have been safer choice).

"Worst Hotel in America " Read full review on TripAdvisor 3/21/2012 Vote

4. Unfortunatly we encountered a rude Valet person and Manager Jim at the desk was no help, however that being said the manager of the hotel was more than helpful with our complaint.

"Great Find " Read full review on TripAdvisor 1/22/2012 Vote

5. My only complaint is the small rooms were crammed with large funiture.

"Rooms are tiny yet comfortable " Read full review on TripAdvisor 1/4/2012 Vote

6. Our only complaint is that we wished the rooms had windows that opened onto the court yard to get some fresh air.

"Good Choice for New Orleans French Quarter " Read full review on TripAdvisor 11/2/2011 Vote

7. I only had two complaints of this hotel: there was evident space in the cabinetry for a mini fridge, yet there was none.

"Charming, authentic-looking hotel in the French Quarter " Read full review on TripAdvisor 10/9/2011 Vote

8. No complaints with the bathroom either.

"Loved it! BEST beds EVER! " Read full review on TripAdvisor 7/30/2011 Vote

9. My first complaint is that at this price point, I would expect a coffee maker or fridge in my room.

"Very nice hotel, a little pricey " Read full review on TripAdvisor 6/2/2011 Vote

10. Only 1 complaint-our first morning there we did not have a shower curtain and it took 2 phone calls, 1 request to housekeeping and about an hour to get one.

"AMAZING beds! " Read full review on TripAdvisor 3/14/2011 Vote