Ritz New Orleans, New Orleans, Wrong

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Rank

27th

Out of 427

Ritz New Orleans	Average Price: $311 Check Rates

Hotel Class:

921 Canal Street

New Orleans, 70112 View map

5-Star Hotel Rank: 3 of 15
Average review rating: 3.88

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (44) , TripAdvisor (595) , YahooTravel (40)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (22) apologetic (6) avoid (11) awful (16) bad (42) big deal (7) broken (11) complain (21) complaint (22) difficult (18) dirty (27) disappoint (41) downside (8) errors (6) expensive (43) frustrated (7) gross (7) hard (32) hassle (6) hate (7) horrible (13) inconvenient (9) issue (41) lack (14) loud (18) mediocre (6) mistake (9) mold (5) negative (19) nightmare (5) noise (44) noisy (11) poor (17) poorly (5) pricey (12) problem (87) rat (5) ridiculous (9) rude (11) sad (7) slow (23) smell (40) terrible (13) tiny (7) unacceptable (6) uncomfortable (5) unfortunate (23) worn (6) worst (16) wrong (34)

Wrong

Appears in 40 comments.

The following words were used in comments with Wrong:
beauty (2) car (3) desk (4) hotel (10) informative (3) night (3) not (7) paper (2) park (2) personable (2) poor (2) problem (2) reservation (4) room (9) service (2) spent (2) staff (4) standard (2) valet (2) walking (3)

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1. The website we used to make our reservations reserved the wrong type of room, but the front desk people quickly resolved that.

"4 1/2 Stars " Read full review on TripAdvisor 4/26/2012 Vote

2. Room service is very good, but make sure they repeat your order back to you, twice they have gotten it wrong.

"Not what I expected from the Ritz Carlton. " Read full review on TripAdvisor 3/21/2012 Vote

3. The best is that I have been calling for wake-up calls, and since the wrong room number comes up, some poor guy is getting my 6:30 wake-up call.

"Not what I expected from the Ritz Carlton. " Read full review on TripAdvisor 3/21/2012 Vote

4. The other problem is the phone system, I have called several time for various items and when you call the wrong room number comes up, and you never get what you asked for.

"Not what I expected from the Ritz Carlton. " Read full review on TripAdvisor 3/21/2012 Vote

5. Nothing wrong with them.

"Updated hotel, great location " Read full review on TripAdvisor 2/8/2012 Vote

6. front desk said even the lounge had a fee, which turned out to be wrong.

"Club level is good, but the rest they should never call a Ritz " Read full review on TripAdvisor 1/3/2012 Vote

7. He said, oh now, what did we do wrong with the car.

"Repeated Service Failures Ruin a Fabulous Property " Read full review on TripAdvisor 1/1/2012 Vote

8. You can't go wrong at the Ritz.

"Ritz is awesome " Read full review on TripAdvisor 12/22/2011 Vote

9. wrong, don't waste your time.

"Felt Just Like a JW Marriott " Read full review on TripAdvisor 12/5/2011 Vote

10. Don't get me wrong, it wasn't stuffy, I just enjoyed a little less drunken revelry in the lounge than what was going on two blocks away on Bourbon.

"I Can't Imagine a Better Place in New Orleans " Read full review on TripAdvisor 10/21/2011 Vote