Ritz New Orleans, New Orleans, Frustrated

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Rank

27th

Out of 427

Ritz New Orleans	Average Price: $311 Check Rates

Hotel Class:

921 Canal Street

New Orleans, 70112 View map

5-Star Hotel Rank: 3 of 15
Average review rating: 3.88

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (44) , TripAdvisor (595) , YahooTravel (40)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (22) apologetic (6) avoid (11) awful (16) bad (42) big deal (7) broken (11) complain (21) complaint (22) difficult (18) dirty (27) disappoint (41) downside (8) errors (6) expensive (43) frustrated (7) gross (7) hard (32) hassle (6) hate (7) horrible (13) inconvenient (9) issue (41) lack (14) loud (18) mediocre (6) mistake (9) mold (5) negative (19) nightmare (5) noise (44) noisy (11) poor (17) poorly (5) pricey (12) problem (87) rat (5) ridiculous (9) rude (11) sad (7) slow (23) smell (40) terrible (13) tiny (7) unacceptable (6) uncomfortable (5) unfortunate (23) worn (6) worst (16) wrong (34)

Frustrated

Appears in 7 comments.

The following words were used in comments with Frustrated:
bad (2) informative (2) not (2) order (2)

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1. But, if you are staying with family or friends and they are in a different area I could see how that could be frustrating.

"Club Level Worth Every Penny " Read full review on TripAdvisor 4/23/2012 Vote

2. Mary Jane Squires apologized profusely and understood that we were frustrated as we had a long flight with a 2 year old.

"Not exceptional at all " Read full review on TripAdvisor 4/12/2012 Vote

3. The one exception to be noted is the on-site engineer, Will, who went out of his way to try to help and alleviate some of the frustration we encountered.

"Holiday at the Ritz...a bit shaky. " Read full review on TripAdvisor 1/5/2012 Vote

4. Not quite satisfied that the money we spent on club level was worth the frustration.

"If you have stayed at a Ritz before, you are going to notice this is not up to par.. " Read full review on TripAdvisor 5/13/2011 Vote

5. Bad information ('no, we don't have a jacuzzi or whirlpool' and botched orders (7 out of the 8 meals eaten in the restaurant) Even more frustrating was how long it took to get the bad information or botched order.

"You're on you own. Don't expect any assistance for anything and you'll be fine! " Read full review on TripAdvisor 12/3/2010 Vote

6. Was frustrating and time consuming to deal with virtually daily.

"A Disappointment " Read full review on TripAdvisor 9/3/2008 Vote

7. To add to the frustration, the buttons on the phones were not programmed properly so when I called the bell desk, in-room dining would answer (which sort of worked out since we had a problem with that too.

"Not Great " Read full review on TripAdvisor 1/4/2008 Vote