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Rank
27th
Out of 427

Ritz New Orleans

Average Price: $311  
 
Hotel Class:
921 Canal Street
New Orleans, 70112 View map  
5-Star Hotel Rank: 3 of 15
Average review rating: 3.88
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (44) , TripAdvisor (595) , YahooTravel (40)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 28 comments. 
The following words were used in comments with Lack:
bathroom (3)   big (2)   clean (2)   customer (2)   desk (3)   hotel (7)   lacking (28)   new (8)   not (4)   personable (3)   pool (3)   problem (2)   room (8)   service (10)   small (2)   staff (3)   terrible (2)   towel (3)   view (2)   well (2)    
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1. Long lines for check-in, lack of follow up on issues.
"Great spa & beds, okay property, terrible staff. " Read full review on TripAdvisor   5/17/2012 Vote      
2. We must have looked weary since we had driven 7 hrs or maybe it was my lack of hair from chemo that helped us.
"REALLY LIKE THIS HOTEL " Read full review on TripAdvisor   5/14/2012 Vote      
3. What the French Quarter lacked, the lovely Garden District more than made up for including some terrific restaurants.
"Fabulous " Read full review on TripAdvisor   4/17/2012 Vote      
4. Food was subpar and room service was lacking on many levels - usually late, forgot major components every time like salad dressing, utensils, drinks, etc.
"So disappointed.... " Read full review on TripAdvisor   4/12/2012 Vote      
5. During my most recent stay, my room was nothing special, lacking even a decent view.
"Excellent Choice for Luxury New Orleans " Read full review on TripAdvisor   3/18/2012 Vote      
6. However, compared to its bigger brothers in other places, the New Orleans version lacks a certain grandness including no views other than the very top floors, no pool area (there is an endless pool device that closes early) and a layout that requires moving between a 3-story public section and a 9-story private section.
"Definitely Ritz Carlton but less so vs other properties " Read full review on TripAdvisor   3/14/2012 Vote      
7. the RITZ really lacks any character.
"Not as impressed as I should have been " Read full review on TripAdvisor   1/30/2012 Vote      
8. A couple hours later a housekeeping person did arrive with a new towel set (both large and small towels), but differently colored (brown) ones apparently from another hotel (Iberville Suites) that shares part of the Ritz Carlton building, explaining that the lack of linens was because the Ritz Carlton was experiencing 'high occupancy' that weekend.
"Not the Ritz Carlton Experience I was hoping for " Read full review on TripAdvisor   1/5/2012 Vote      
9. I go to the front desk to rectify the issue, and the person there really seemed to lack the essential skills to work at the reception desk.
"Repeated Service Failures Ruin a Fabulous Property " Read full review on TripAdvisor   1/1/2012 Vote      
10. We felt that the biggest disappointment was the lack of attention to details and customer service.
"Felt Just Like a JW Marriott " Read full review on TripAdvisor   12/5/2011 Vote      
   
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