Ritz New Orleans, New Orleans, Complaint

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Rank

27th

Out of 427

Ritz New Orleans	Average Price: $311 Check Rates

Hotel Class:

921 Canal Street

New Orleans, 70112 View map

5-Star Hotel Rank: 3 of 15
Average review rating: 3.88

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (44) , TripAdvisor (595) , YahooTravel (40)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (22) apologetic (6) avoid (11) awful (16) bad (42) big deal (7) broken (11) complain (21) complaint (22) difficult (18) dirty (27) disappoint (41) downside (8) errors (6) expensive (43) frustrated (7) gross (7) hard (32) hassle (6) hate (7) horrible (13) inconvenient (9) issue (41) lack (14) loud (18) mediocre (6) mistake (9) mold (5) negative (19) nightmare (5) noise (44) noisy (11) poor (17) poorly (5) pricey (12) problem (87) rat (5) ridiculous (9) rude (11) sad (7) slow (23) smell (40) terrible (13) tiny (7) unacceptable (6) uncomfortable (5) unfortunate (23) worn (6) worst (16) wrong (34)

Complaint

Appears in 41 comments.

The following words were used in comments with Complaint:
bathroom (5) clean (2) club (2) coffee (2) complaints (41) customer (3) floor (4) hotel (8) housekeeping (4) liked (3) mother (2) newspaper (2) not (3) problem (3) room (19) service (6) slow (2) small (2) sound (2) staff (2)

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1. The minor drawback was the configuration of the bathroom lights: there should have been one for the entire bathroom and one for the sink, but that's my only complaint.

"Fabulous hotel near French Quarter " Read full review on TripAdvisor 4/29/2012 Vote

2. No complaints about the hotel or the stay.

"Great location, friendly staff " Read full review on TripAdvisor 4/23/2012 Vote

3. The one complaint (although very minor) I had was that my mini fridge was not restocked, but I was able to order additional bottles of water from room service.

"Ideal Location with Outstanding Service " Read full review on TripAdvisor 4/4/2012 Vote

4. My only complaint was that our room faced Canal street which is incredibly noisy so being on the 4th floor did not help.

"great hotel downtown new orleans " Read full review on TripAdvisor 3/20/2012 Vote

5. Probably my only complaint.

"Excellent service, and club level is worth it. " Read full review on TripAdvisor 3/9/2012 Vote

6. No complaints whatsoever.

"Great luxurious hotel " Read full review on TripAdvisor 3/6/2012 Vote

7. My only complaint was that we could here everything the hallways.

"Great New Year's Stay " Read full review on TripAdvisor 1/4/2012 Vote

8. One small complaint was that on Sunday morning, hotel had dozens of NY Times newspapers avail, but no local New Orleans newspaper.

"OK stay " Read full review on TripAdvisor 12/20/2011 Vote

9. The spa - no complaints at all.

"Great Location, Great Spa and Great People " Read full review on TripAdvisor 12/13/2011 Vote

10. Had a great time, and didn't really have any complaints about this property.

"French Quarter Luxury " Read full review on TripAdvisor 12/7/2011 Vote