Ritz New Orleans, New Orleans, Complain

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Rank

27th

Out of 427

Ritz New Orleans	Average Price: $311 Check Rates

Hotel Class:

921 Canal Street

New Orleans, 70112 View map

5-Star Hotel Rank: 3 of 15
Average review rating: 3.88

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (44) , TripAdvisor (595) , YahooTravel (40)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (22) apologetic (6) avoid (11) awful (16) bad (42) big deal (7) broken (11) complain (21) complaint (22) difficult (18) dirty (27) disappoint (41) downside (8) errors (6) expensive (43) frustrated (7) gross (7) hard (32) hassle (6) hate (7) horrible (13) inconvenient (9) issue (41) lack (14) loud (18) mediocre (6) mistake (9) mold (5) negative (19) nightmare (5) noise (44) noisy (11) poor (17) poorly (5) pricey (12) problem (87) rat (5) ridiculous (9) rude (11) sad (7) slow (23) smell (40) terrible (13) tiny (7) unacceptable (6) uncomfortable (5) unfortunate (23) worn (6) worst (16) wrong (34)

Complain

Appears in 30 comments.

The following words were used in comments with Complain:
bad (2) concierge (2) deluxe (2) desk (4) eat (2) elevator (2) expectation (2) guest (2) hotel (4) luxurious (2) management (2) most (3) noise (2) not (5) personable (2) price (2) rat (2) reviews (7) room (8) unusual (2)

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1. Several guests on the elevator with us and even some of the staff complained about disliking the smell, but to no avail.

"So disappointed.... " Read full review on TripAdvisor 4/12/2012 Vote

2. Some reviews complain about noise, housekeeping, etc.

"Perfect Stay " Read full review on TripAdvisor 2/5/2012 Vote

3. checked in about 5pm, complained about dirty sheets with lots of hair on it.

"dirty sheets " Read full review on TripAdvisor 12/25/2011 Vote

4. After complaining to the manager he offered us free drinks at the bar.

"very dissapointed " Read full review on TripAdvisor 11/20/2011 Vote

5. I must say that they did refund one nights' stay after I complained on check out.

"Ritz-Carlton New Orleans-Disappointed " Read full review on TripAdvisor 8/15/2011 Vote

6. Needless to say, we complained.

"RCNOLA met and sometimes exceeded our Expectations " Read full review on TripAdvisor 2/1/2011 Vote

7. The hotel itself is very luxurious, impeccably clean & comfortable, I can be very picky, but I was not able to find anything to complain about.

Read full review on TripAdvisor 4/22/2010 Vote

8. Clearly the previous poster who complained about concierge services got Concierge No.

"Disappointing " Read full review on TripAdvisor 1/9/2010 Vote

9. While checking-out by the way, my husband overheard another person complaining at the front desk that there's a RAT in his room.

"there’s a RAT in his room! " Read full review on Expedia 9/20/2009 Vote

10. While checking-out by the way, my husband overheard another person complaining at the front desk that there's a RAT in his room.

"Ruined our vacation " Read full review on TripAdvisor 9/9/2009 Vote