Ritz New Orleans, New Orleans, Apologetic

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Rank

27th

Out of 427

Ritz New Orleans	Average Price: $311 Check Rates

Hotel Class:

921 Canal Street

New Orleans, 70112 View map

5-Star Hotel Rank: 3 of 15
Average review rating: 3.88

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (44) , TripAdvisor (595) , YahooTravel (40)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (22) apologetic (6) avoid (11) awful (16) bad (42) big deal (7) broken (11) complain (21) complaint (22) difficult (18) dirty (27) disappoint (41) downside (8) errors (6) expensive (43) frustrated (7) gross (7) hard (32) hassle (6) hate (7) horrible (13) inconvenient (9) issue (41) lack (14) loud (18) mediocre (6) mistake (9) mold (5) negative (19) nightmare (5) noise (44) noisy (11) poor (17) poorly (5) pricey (12) problem (87) rat (5) ridiculous (9) rude (11) sad (7) slow (23) smell (40) terrible (13) tiny (7) unacceptable (6) uncomfortable (5) unfortunate (23) worn (6) worst (16) wrong (34)

Apologetic

Appears in 6 comments.

The following words were used in comments with Apologetic:
staff (2)

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1. They did have some difficulty finding my rental car, which delayed me about 20 minutes, but they did find it, were very apologetic and comped the parking fee, so they did a good job with the situation.

"Breathtaking -- Best of Ritz-Carlton Portfolio " Read full review on TripAdvisor 12/18/2011 Vote

2. When I got home, I immediately contacted the Ritz, assuming they would be extremely apologetic and offer to pay for any and all expenses incurred.

"NEVER, EVER CHOOSE THE RITZ CARLTON NEW ORLEANS " Read full review on TripAdvisor 1/6/2011 Vote

3. Staff member who had told us to wait clearly surprised too and very apologetic but told there was nothing to do but wait and try to flag down a cab for us.

"First and last stay at the Ritz: service appalling " Read full review on TripAdvisor 3/9/2010 Vote

4. The staff was apologetic and responded immediately, so we stood awkwardly (in our PJ's) in the bathroom for about 20 minutes as the bed linens were changed.

"Solid 4-Star, But Not Five. NOT What a Ritz-Carlton Should Be. " Read full review on TripAdvisor 8/25/2009 Vote

5. She seemed very sincere and apologetic, and I strongly believed that she was going to strive to make things better at the hotel.

"Very Disappointed " Read full review on TripAdvisor 5/26/2009 Vote

6. Management was very apologetic; but as soon as something was resolved, new difficulties would appear.

"A Disappointment " Read full review on TripAdvisor 9/3/2008 Vote