Miami Conrad, Miami, Wrong

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Rank

17th

Out of 468

Miami Conrad	Average Price: $218 Check Rates

Hotel Class:

Espirito Santo Plana, 1395 Brickell Avenue

Miami, 33131 View map

5-Star Hotel Rank: 4 of 16
Average review rating: 3.86

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (14) , MyTravelGuide (2) , Travelocity (7) , Expedia (32) , TripAdvisor (295)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Wrong

Appears in 11 comments.

The following words were used in comments with Wrong:
bad (2) charged (2) desk (2) experience (2) hotel (3) location (2) management (2) room (2) service (2) taxi (2)

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1. Let's just say I wrote a novel of an email to the manager of the hotel about all the things that went wrong during our stay, from no electricity in our room to lack of housekeeping to the fact we were charged twice on two different credit cards for our hotel stay.

"Spotty Service " Read full review on TripAdvisor 3/29/2012 Vote

2. Room service food was okay at best, and they got our order wrong.

"Ok, but overpriced! " Read full review on TripAdvisor 3/19/2012 Vote

3. Getting to the pool was kind of annoying though, but I may have been going the wrong way.

"Beautiful and Comfortable Property " Read full review on TripAdvisor 4/23/2011 Vote

4. The front desk manager returned, started to explain why we were charged incorrectly, and then stopped mid-sentence with 'Do you even care why it's wrong?' Confused by her sudden change of decorum (limited service hotel style.

"Bearing the Name CONRAD, I Expected More. " Read full review on TripAdvisor 3/5/2011 Vote

5. I must admit that occasionally I did press the wrong button a few times, forgetting that I had to go up to go down.

"Great service & benefits for Diamond VIPs " Read full review on TripAdvisor 3/14/2010 Vote

6. Waiter brought the wrong wine.

"Hotel great - Restaurant horrible.... " Read full review on Expedia 2/9/2010 Vote

7. We sat for 15 minuted before the esthetician came out, when I told her we had been sitting there for 15 minutes she told me my appointment was at 12:30 and that I was wrong and the receptionist was on lunch.

"Great views... Poor Service " Read full review on TripAdvisor 6/11/2009 Vote

8. That morning we took the elevator to the 24 floor to step into noise, the fitness center is adjoined to the Spa, there was a gentleman in gym gear yelling on his phone about business, at first I thought we were in the wrong place yet we weren't there just wasn't anyone at the reception desk to greet us.

"Great views... Poor Service " Read full review on TripAdvisor 6/11/2009 Vote

9. They gave me the wrong type and number of breakfast coupons, champagne delivery was late by 30-40 minutes (I was told they were cooling it off :) ), and in general I got the feeling that my girlfriend and I were just distracting them from something important.

"Don't spoil your Miami experience " Read full review on TripAdvisor 2/22/2009 Vote

10. i only had one bad experience and this was with the porter at the taxi stand downstairs who gave us the wrong directions to a location.

"the conrad was the best experience " Read full review on TripAdvisor 1/28/2008 Vote