1. Bad service at the front desk, you need to take 2 different elevators to get to your room, the pool, the lobby, it is a hassle, the pool is small and miles away from the room tower, the valet parking is very slow, the rooms have a good size, and are comfortable, good location, good price, but I prefer other hotels, Dont eat in the hotel restaurants or from room service the food is expensive and not good at all.