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Rank
17th
Out of 468

Miami Conrad

Average Price: $218  
 
Hotel Class:
Espirito Santo Plana, 1395 Brickell Avenue
Miami, 33131 View map  
5-Star Hotel Rank: 4 of 16
Average review rating: 3.86
OpinionWell Value Index: 3
Traveler reviews analyzed: YahooTravel (14) , MyTravelGuide (2) , Travelocity (7) , Expedia (32) , TripAdvisor (295)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Poor
Appears in 9 comments. 
The following words were used in comments with Poor:
desk (2)   experience (4)   hotel (5)   opinion (2)   room (3)   service (2)    
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1. 5) The food at the restaurant and in-room dining is over-price and poor quality (in my opinion).
"Doesn't live up to expectations, various nuisances. " Read full review on TripAdvisor   12/16/2011 Vote      
2. Having stayed for an extended period and having such a poor experience I expected to have something happen at the front desk upon checkout - a free night, extra points - something, anything to indicate that the organization cared about our experience in their building.
"Superficially great; down deep? Superficial " Read full review on TripAdvisor   8/27/2011 Vote      
3. When anyone at the front desk recognized us we were asked how the stay was going and each time we related our experiences - good on some days and poor on others.
"Superficially great; down deep? Superficial " Read full review on TripAdvisor   8/27/2011 Vote      
4. And the next day when we came back to the room after our afternoon jaunts there was a cheese plate waiting for us compliments of the manager with a note apologizing for our poor experience.
"Superficially great; down deep? Superficial " Read full review on TripAdvisor   8/27/2011 Vote      
5. Upon unpacking my toiletries I almost sliced my finger open on the broken glass tray - very poor in my opinion, as well as the soaps - they were very cheap and smelled bad for what is supposed to be a upper end hotel.
"Great views... Poor Service " Read full review on TripAdvisor   6/11/2009 Vote      
6. hostess service in the restaurant was poor; other employees were wonderful - brought us a refrigerator to the room and specific types of pillows.
"great hotel experience " Read full review on TripAdvisor   2/26/2009 Vote      
7. It's amazing how consistent the poor service is throughout the hotel.
"Avoid! " Read full review on TripAdvisor   2/21/2009 Vote      
8. There is one restaurant for all meals, I have enjoyed eating here however the buffet breakfast is rather poor in comparison with others that I have experienced.
"Excellent hotel " Read full review on TripAdvisor   10/19/2008 Vote      
9. It`s a very poor reflection on the hotel, and there are too many other hotels to chose from rather than a second/third rate hotel.
"Horrible Experience " Read full review on TripAdvisor   3/5/2006 Vote      
   
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