Miami Conrad, Miami, Lack - Hotel Features

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Rank

17th

Out of 468

Miami Conrad	Average Price: $218 Check Rates

Hotel Class:

Espirito Santo Plana, 1395 Brickell Avenue

Miami, 33131 View map

5-Star Hotel Rank: 4 of 16
Average review rating: 3.86

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (14) , MyTravelGuide (2) , Travelocity (7) , Expedia (32) , TripAdvisor (295)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Lack	Appears in 9 comments.

The following words were used in comments with Lack:
expectation (2) high (2) hotel (7) lacking (9) problem (2) room (6) service (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Let's just say I wrote a novel of an email to the manager of the hotel about all the things that went wrong during our stay, from no electricity in our room to lack of housekeeping to the fact we were charged twice on two different credit cards for our hotel stay.

"Spotty Service " Read full review on TripAdvisor 3/29/2012 Vote

2. Breakfast buffet in restaurant was very good, though service was a bit lacking.

"Great modern hotel, would definitely stay again " Read full review on TripAdvisor 6/8/2010 Vote

3. The only negative is that the rooms could use some updating (especially the TV & lack of coffee maker).

"Nice Hotel. Great Service. " Read full review on TripAdvisor 4/30/2010 Vote

4. Problem was that it lacked the amenities and service of a hotel room.

"Lots of potential, poor delivery " Read full review on TripAdvisor 2/2/2010 Vote

5. I found the staff lacked professionalism and overall service - when I stay at highly rated hotels - I expect more.

"Great views... Poor Service " Read full review on TripAdvisor 6/11/2009 Vote

6. we had room service a few times and felt it to be lacking - and the room service attendants as well as other hotel employees were very defensive when I said something wasn't right - a very big turn off for me - when staying at a hotel I do want to worry about anything and instead of just rectifying the problems they made me to feel as if it were my fault - very rude in fact.

"Great views... Poor Service " Read full review on TripAdvisor 6/11/2009 Vote

7. Other inconveniences and lack of service contributed to this review.

"Beautiful hotel, mediocre service " Read full review on TripAdvisor 12/26/2008 Vote

8. We stayed here for 1 night and for the cost of the room, service was lacking the high quality expected at a Conrad.

"Beautiful hotel, mediocre service " Read full review on TripAdvisor 12/26/2008 Vote

9. While this is an amazingly modern and comfortable hotel, I'll be taking my business to the JW Marriott nextime I'm in the area as a result of the (lack of) service.

"Beautiful hotel, yet unwelcoming service " Read full review on TripAdvisor 10/11/2008 Vote