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Rank
21st
Out of 700

Millennium Biltmore Hotel Los Angeles

Average Price: $203  
 
Hotel Class:
506 South Grand Avenue
Los Angeles, 90071-2607 View map  
4-Star Hotel Rank: 10 of 45
Average review rating: 3.6
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (5) , Expedia (88) , MyTravelGuide (796) , Travelocity (12) , TripAdvisor (658) , YahooTravel (87)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 55 comments. 
The following words were used in comments with Rude:
bill (5)   concierge (5)   desk (10)   helpful (5)   hotel (13)   liked (3)   money (3)   nice (3)   night (3)   not (12)   personable (4)   poor (3)   reception (3)   room (9)   service (3)   small (3)   staff (24)   uncomfortable (3)   unhelpful (4)   waiter (4)    
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1. Finally, the bellmen were full of attitude and after being not given a tip because of said attitude, became outright rude and sarcastic.
"A landmark, with tired rooms and spotty service " Read full review on TripAdvisor   3/12/2012 Vote      
2. The hotel staff is arrogant, rude, and unhelpful.
"The worst hotel with the worst customer service " Read full review on TripAdvisor   3/5/2012 Vote      
3. No excuse for rudeness.
"Manners are sometimes a hotels single most important thing...and a hotel is only as good as the worst employee " Read full review on TripAdvisor   11/30/2011 Vote      
4. Ask at the desk to store luggage for day, and the real low point of a three week holidday was the rudeness of the conceirge who gave the impression of being less than obliging to tag and look after the bags.
"Manners are sometimes a hotels single most important thing...and a hotel is only as good as the worst employee " Read full review on TripAdvisor   11/30/2011 Vote      
5. yeah, forget it,,, lazy, did not want to help, and while we stood there telling him what his job was, he was rude to two other hotel guests.
"Grand Lobby, lack luster staff.... " Read full review on TripAdvisor   10/26/2011 Vote      
6. they didnt help me when i arrived and told me in a rude manner 'lift is over there', that's all.
"Arrogant staff, unhelpful, unfriendly, very bad customer service' " Read full review on TripAdvisor   2/5/2011 Vote      
7. RUDE.
"Arrogant staff, unhelpful, unfriendly, very bad customer service' " Read full review on TripAdvisor   2/5/2011 Vote      
8. they didnt help me when i arrived and told me in a rude manner 'lift is over there', that's all.
"Arrogant staff, unhelpful, unfriendly, very bad customer service' " Read full review on TripAdvisor   2/5/2011 Vote      
9. RUDE.
"Arrogant staff, unhelpful, unfriendly, very bad customer service' " Read full review on TripAdvisor   2/5/2011 Vote      
10. They were, almost to a person, indifferent to the point of being rude to every guest that came up (morning and night), which surprised me given the elegance of the hotel.
"Beautiful to behold, but with shortcomings " Read full review on TripAdvisor   10/8/2010 Vote      
   
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