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Rank
7th
Out of 700

Westin Los Angeles

Average Price: $158  
 
Hotel Class:
5400 West Century Boulevard
Los Angeles, 90045 View map  
4-Star Hotel Rank: 5 of 45
Average review rating: 3.34
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (2613) , Travelocity (15) , TripAdvisor (978) , YahooTravel (38)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Worst
Appears in 53 comments. 
The following words were used in comments with Worst:
airport (2)   carpet (3)   customer (3)   desk (2)   dinner (2)   experience (7)   food (3)   good (3)   hotel (23)   need (3)   not (6)   park (2)   pleasant (2)   recommend (2)   room (10)   service (12)   size (2)   staff (4)   stains (2)   surprise (3)    
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1. I travel frequently and this was one of the worst experiences I have ever had, and the first time I have ever complained to this site.
"Waited 2 hours for check-in " Read full review on TripAdvisor   3/17/2012 Vote      
2. This by far was the worst hotel I had every stayed at.
"Would have had a better stay at a 2 star hotel!! " Read full review on TripAdvisor   1/3/2012 Vote      
3. Us Midwesterners often expect the worst when we travel to the coasts but I was pleasantly surprised by the staff.
"Great airport hotel, great staff " Read full review on TripAdvisor   12/26/2011 Vote      
4. This was the dirtiest hotel I have stayed at and the worst management response I have ever received.
"Do yourself a favor and go to the Sheraton " Read full review on TripAdvisor   10/31/2011 Vote      
5. This was the worst Starwood property that I have ever stayed at.
"Do yourself a favor and go to the Sheraton " Read full review on TripAdvisor   10/31/2011 Vote      
6. This is not the worst.
"Worst hotel ever, dishonest. " Read full review on TripAdvisor   7/5/2011 Vote      
7. All around worst Westin I've stayed in.
"Dirty & rude " Read full review on TripAdvisor   5/19/2011 Vote      
8. The LAX hotel market is competitive and the travel industry is going through the worst downtown ever, but there's a good chance I would look elsewhere the next time I need to stay near the airport based on this experience.
"Pretty good hotel ruined by poor customer service " Read full review on TripAdvisor   3/22/2011 Vote      
9. The worst was when I drew the curtains for privacy - they were terribly stained.
"You have got to be kidding me...depressing and dirty " Read full review on TripAdvisor   3/21/2011 Vote      
10. While this wasn't the worst hotel I've ever stayed in, it definitely was the worst *Westin* I've ever stayed in.
"It was like being in a bad sitcom parody... " Read full review on TripAdvisor   11/30/2010 Vote      
   
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