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OpinionWell
Rank
7th
Out of 700

Westin Los Angeles

Average Price: $158  
 
Hotel Class:
5400 West Century Boulevard
Los Angeles, 90045 View map  
4-Star Hotel Rank: 5 of 45
Average review rating: 3.34
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (2613) , Travelocity (15) , TripAdvisor (978) , YahooTravel (38)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Sad
Appears in 15 comments. 
The following words were used in comments with Sad:
better (2)   busy (2)   convenient (2)   hotel (4)   liked (3)   night (2)   room (2)   service (3)   useful (2)   wifi (2)    
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1. SAD, I use to really like this hotel.
"Staff needs training Rooms need updating " Read full review on TripAdvisor   1/20/2012 Vote      
2. sadly this hotel has gone down hill quite a bit in the past few years.
"Staff needs training Rooms need updating " Read full review on TripAdvisor   1/20/2012 Vote      
3. Once you get to your room, all is great as you'd expect from the Westin, but sadly the extra aggravation getting there after a long day of travel is just not worth it.
"Poor Service Wrecks A Great Room " Read full review on TripAdvisor   12/6/2011 Vote      
4. It's a sad area without decent restaurants or any tourist attractions.
"Tired hotel, dusty, somewhat dingy, not up to Westin standards " Read full review on TripAdvisor   11/26/2011 Vote      
5. sadly, it has suffered a steep decline in customer service.
"Sleep deprivation and uncaring staff - not going back " Read full review on TripAdvisor   11/12/2011 Vote      
6. The negatives - after day 2 we were part f a very large conference so sadly we were subjected to mass catering which was very limited.
"Mixed experience which could have been better " Read full review on TripAdvisor   4/25/2011 Vote      
7. we were sadly disappointed at the room/hotel we stayed on our first night for $300/night.
"Amazing hotel at such an affordable price!! " Read full review on TripAdvisor   11/24/2010 Vote      
8. The pool and spa also sad, with tattered old towels.
"Good pictures disguise a tired Westin! " Read full review on TripAdvisor   9/21/2010 Vote      
9. I am sad to report that this hotel is getting run down and bordering on seedy.
"Westin . . . or Best Western? " Read full review on TripAdvisor   5/26/2010 Vote      
10. I would have to think long and hard about spending money with the Westin LA anymore, and that's sad since I used to be a Gold member.
"The quality I had come to expect from the Westin is gone. " Read full review on TripAdvisor   12/28/2009 Vote      
   
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