Westin Los Angeles, Los Angeles, Poor

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Rank

7th

Out of 700

Westin Los Angeles	Average Price: $158 Check Rates

Hotel Class:

5400 West Century Boulevard

Los Angeles, 90045 View map

4-Star Hotel Rank: 5 of 45
Average review rating: 3.34

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (2613) , Travelocity (15) , TripAdvisor (978) , YahooTravel (38)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (14) apologetic (8) avoid (17) bad (69) bit dated (8) broken (17) chipped (10) complain (33) complaint (15) dated (34) delay (7) difficult (7) dirty (52) disappoint (55) dusty (10) expensive (72) fear (7) filthy (7) gross (9) hard (30) hassle (8) horrible (17) issue (47) lack (14) loud (19) mildew (9) mistake (13) mold (15) negative (27) noise (112) noisy (24) outdated (11) outrageous (7) overpriced (22) poor (27) pricey (28) problem (76) ridiculous (7) rude (16) sad (7) shabby (7) shock (8) slow (31) smell (68) tear (7) terrible (14) unfortunate (16) worn (45) worst (28) wrong (25)

Poor	Appears in 118 comments.

The following words were used in comments with Poor:
airport (6) area (9) bathroom (10) cleanliness (8) customer (4) desk (8) dirty (8) hotel (22) internet (5) lighting (7) location (4) nice (5) not (13) old (5) price (6) quality (10) room (40) service (30) small (5) staff (5)

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1. because the lighting in the bathroom was incredibly poor.

"The staff is the best thing about the Westin! " Read full review on TripAdvisor 5/12/2012 Vote

2. Access was poor at best.

"Big and Beautiful but not Westin Quality " Read full review on TripAdvisor 5/9/2012 Vote

3. Also, the housekeeping was pretty poor.

"Good if You Have a Great Rate " Read full review on TripAdvisor 1/6/2012 Vote

4. Other reviews accurately depict the poor quality of the rooms and service.

"Gouge City " Read full review on TripAdvisor 8/13/2011 Vote

5. Overall the Weds night stay was very subpar, I felt poor service and poor staffing in the hotel, and I will not return to this location again.

"Disappointed " Read full review on TripAdvisor 7/31/2011 Vote

6. This is very poor customer care.

"Mixed experience which could have been better " Read full review on TripAdvisor 4/25/2011 Vote

7. Or rather, I was still connected, but the signal was too poor to do anything with.

"You have got to be kidding me...depressing and dirty " Read full review on TripAdvisor 3/21/2011 Vote

8. It just looked TIRED and, more than that, it also indicated poor maintenance.

"Slipped in Quality " Read full review on TripAdvisor 2/22/2011 Vote

9. even the cheapest rate I saw on Starwood's website would be poor value.

"Very average place that's overpriced at published rates " Read full review on TripAdvisor 1/31/2011 Vote

10. even the cheapest rate I saw on Starwood's website would be poor value.

"Very average place that's overpriced at published rates " Read full review on TripAdvisor 1/31/2011 Vote