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OpinionWell
Rank
7th
Out of 700

Westin Los Angeles

Average Price: $158  
 
Hotel Class:
5400 West Century Boulevard
Los Angeles, 90045 View map  
4-Star Hotel Rank: 5 of 45
Average review rating: 3.34
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (2613) , Travelocity (15) , TripAdvisor (978) , YahooTravel (38)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Terrible
Appears in 64 comments. 
The following words were used in comments with Terrible:
$ (3)   breakfast (4)   condition (4)   convenient (5)   dirty (5)   experience (7)   food (11)   hotel (10)   least (3)   location (6)   musty (3)   nice (6)   not (16)   park (6)   pool (3)   room (23)   service (17)   smell (6)   staff (8)   stains (4)    
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1. We entered the room and turned on the AC - out come this terrible sewage smell air.
"Needs repair/update " Read full review on TripAdvisor   4/18/2012 Vote      
2. checked in mid evening, efficient staff, room small view terrible, sheets not properly washed, blood stains on a pillow case, room desparately needs a renovation, but they still overcharge with no breakfast or internet, westin glamour sorely needed or make a NAME CHANGE, my starwood card counted for nothing in choosing the rooom, isolated position, overpriced restaurant grill but very nice staff, staff poorly informed re surroundings the mall was a very basic for food options and types of stores, cant say much positive there are enough other options to give this a big miss.
"poor hotel cant believe it is a westin " Read full review on TripAdvisor   1/17/2012 Vote      
3. It's an average-sized pool and the water temperature is heated but not terribly warm.
"Good if You Have a Great Rate " Read full review on TripAdvisor   1/6/2012 Vote      
4. The restaurant was terribly expensive, and the parking-garage machine was temperamental as sometime it would work correctly, and others, not, which meant one of us would have to get out and walk to the front desk and wait in line to get a new card.
"Review Your Bill Closely " Read full review on TripAdvisor   8/4/2011 Vote      
5. The worst was when I drew the curtains for privacy - they were terribly stained.
"You have got to be kidding me...depressing and dirty " Read full review on TripAdvisor   3/21/2011 Vote      
6. This is not a terrible property, but it also doesn't qualify as a good one in my book.
"Very average place that's overpriced at published rates " Read full review on TripAdvisor   1/31/2011 Vote      
7. This is not a terrible property, but it also doesn't qualify as a good one in my book.
"Very average place that's overpriced at published rates " Read full review on TripAdvisor   1/31/2011 Vote      
8. These separate lines were not always staffed--while our check-in was quick (but perfunctory), check-out was terribly slow because of this.
"Good hotel with very good restaurant " Read full review on TripAdvisor   1/28/2011 Vote      
9. The breakfast I ordered tasted terrible.
"Just OK " Read full review on TripAdvisor   3/9/2010 Vote      
10. The check-in process was terrible,due to the hotel's computer and other snafu's.
"The good, bad, and ugly. " Read full review on TripAdvisor   2/28/2010 Vote      
   
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