Westin Los Angeles, Los Angeles, Complaint

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Rank

7th

Out of 700

Westin Los Angeles	Average Price: $158 Check Rates

Hotel Class:

5400 West Century Boulevard

Los Angeles, 90045 View map

4-Star Hotel Rank: 5 of 45
Average review rating: 3.34

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (2613) , Travelocity (15) , TripAdvisor (978) , YahooTravel (38)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (14) apologetic (8) avoid (17) bad (69) bit dated (8) broken (17) chipped (10) complain (33) complaint (15) dated (34) delay (7) difficult (7) dirty (52) disappoint (55) dusty (10) expensive (72) fear (7) filthy (7) gross (9) hard (30) hassle (8) horrible (17) issue (47) lack (14) loud (19) mildew (9) mistake (13) mold (15) negative (27) noise (112) noisy (24) outdated (11) outrageous (7) overpriced (22) poor (27) pricey (28) problem (76) ridiculous (7) rude (16) sad (7) shabby (7) shock (8) slow (31) smell (68) tear (7) terrible (14) unfortunate (16) worn (45) worst (28) wrong (25)

Complaint

Appears in 88 comments.

The following words were used in comments with Complaint:
airport (5) bed (3) breakfast (3) busy (4) complaints (88) desk (3) great (4) helpful (3) hotel (8) meal (3) much (3) noise (3) not (10) park (3) pricey (3) room (4) service (4) shuttle (6) small (3) staff (3)

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1. The only complaint is the wireless Internet.

"Nicer than typical airport hotel " Read full review on TripAdvisor 5/11/2012 Vote

2. Only complaint is that the bedding is beautiful but the only blanket is the comforter and it is too warm.

"Great Hotel, What you Would Expect of a 4 Star " Read full review on TripAdvisor 5/2/2012 Vote

3. Only complaint is the shuttle.

"Good Place to Wait for your Flight " Read full review on TripAdvisor 4/20/2012 Vote

4. so no complaints there.

"The good with the bad " Read full review on TripAdvisor 4/11/2012 Vote

5. I've stayed here a couple of times with no complaints.

"Bad experience leaves bad taste... " Read full review on TripAdvisor 3/27/2012 Vote

6. It's on the basic end of a Westin in terms of room size and quality, but I had no complaints, and the free shuttle is a major bonus.

"Good choice near LAX. " Read full review on TripAdvisor 3/13/2012 Vote

7. I have only 3 complaints about my stay: 1) The water pressure in the shower was so low it took minutes to get wet.

"ss11@lisco.com " Read full review on TripAdvisor 10/19/2011 Vote

8. But here is my biggest complaint, it was SOOOOOOOOOOOOO loud I couldn't sleep both nights.

"Should not be called a Westin " Read full review on TripAdvisor 10/13/2011 Vote

9. The breakfast buffet was a little pricey, but that's my only complaint.

"Great place for a conference " Read full review on TripAdvisor 10/12/2011 Vote

10. no complaints at all.

"fantastic " Read full review on TripAdvisor 10/10/2011 Vote