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Rank
7th
Out of 700

Westin Los Angeles

Average Price: $158  
 
Hotel Class:
5400 West Century Boulevard
Los Angeles, 90045 View map  
4-Star Hotel Rank: 5 of 45
Average review rating: 3.34
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (2613) , Travelocity (15) , TripAdvisor (978) , YahooTravel (38)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 65 comments. 
The following words were used in comments with Complain:
bed (6)   customer (4)   desk (8)   free (5)   hotel (11)   liked (3)   management (3)   much (3)   need (3)   nice (5)   night (5)   not (9)   park (5)   rating (3)   reviews (3)   room (14)   service (7)   smoke (3)   upgraded (5)   water (3)    
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1. I got a great rate through priceline so can't complain here.
"Good for airport hotel " Read full review on TripAdvisor   4/12/2012 Vote      
2. Had a quick one night stay at the property last month and overall, it was average, nothing to complain but nothing to praise either.
"Convenient Hotel for a Stopover " Read full review on TripAdvisor   4/6/2012 Vote      
3. I was told by security that I wasn't the only one to complain (the smoke had been coming through the shared vent in the bathrooms) and that I could have my room changed.
"Bad experience leaves bad taste... " Read full review on TripAdvisor   3/27/2012 Vote      
4. I travel frequently and this was one of the worst experiences I have ever had, and the first time I have ever complained to this site.
"Waited 2 hours for check-in " Read full review on TripAdvisor   3/17/2012 Vote      
5. Also, those costly bottles of water people always complain about are free; you can even ask for more.
"Concierge level worth it " Read full review on TripAdvisor   12/21/2011 Vote      
6. Their upgrade policy doesn't usually give such a generous upgrade (so don't complain if you don't get one like this.
"Treated Like a VIP " Read full review on TripAdvisor   11/13/2011 Vote      
7. We are fussy about our lodgings and we really could not complain about this hotel.
"Good standard of hotel near airport. " Read full review on TripAdvisor   10/11/2011 Vote      
8. The room is a little tight, but well appointed with modern decor (be mindful of the fridge, just moving an item to put in my personal water bottle incured a charge, however they did remove it when I complained.
"Insanely comfortable beds " Read full review on TripAdvisor   9/3/2011 Vote      
9. I don't usually complain but it just seemed like the room hadn't been used in a while.
"OK Stay, great location close to LAX " Read full review on TripAdvisor   5/29/2011 Vote      
10. That was withdrawn after my complaining.
"An extra charge for everything " Read full review on TripAdvisor   3/3/2011 Vote      
   
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