Westin Los Angeles, Los Angeles, Mistake

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Rank

7th

Out of 700

Westin Los Angeles	Average Price: $158 Check Rates

Hotel Class:

5400 West Century Boulevard

Los Angeles, 90045 View map

4-Star Hotel Rank: 5 of 45
Average review rating: 3.34

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (42) , MyTravelGuide (2613) , Travelocity (15) , TripAdvisor (978) , YahooTravel (38)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Mistake

Appears in 17 comments.

The following words were used in comments with Mistake:
accommodating (2) apology (4) big (2) food (2) hotel (5) not (3) room (6) staff (2)

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1. The products on the vanity were shower gel and lotion also so I know they didn't get mixed up (honest mistake) that was all she had to stock the room.

"Housekeeping Needs Improvement " Read full review on TripAdvisor 4/21/2012 Vote

2. Big mistake.

"Housekeeping Needs Improvement " Read full review on TripAdvisor 4/21/2012 Vote

3. I had booked a hotel room through Hotwire (probably a mistake) and when I tried to confirm that I could have the two doubles room (my children don't like to sleep together) they said that it was not available.

"great staff/management " Read full review on TripAdvisor 4/9/2012 Vote

4. Amex confirms to him that the hotel made a mistake.

"Sleep deprivation and uncaring staff - not going back " Read full review on TripAdvisor 11/12/2011 Vote

5. Don't make the mistake I made.

"Trust the reviews " Read full review on TripAdvisor 8/2/2011 Vote

6. Later that evening I decided to return the rental car and take the shuttle back from the airport (MISTAKE).

"Disappointed " Read full review on TripAdvisor 7/31/2011 Vote

7. They were very concerned and took full responsibility for the mistake.

"Good Location at LAX " Read full review on TripAdvisor 4/24/2011 Vote

8. BIG MISTAKE - they somehow got turned around and ended up at dusk in Inglewood.

"Not Bad - but not up to Westin Standards " Read full review on TripAdvisor 3/8/2010 Vote

9. Shavonna straightened out the hotel's mistakes in a timely, and courteous manner.

"The good, bad, and ugly. " Read full review on TripAdvisor 2/28/2010 Vote

10. who managed to correct the hotel's mistakes with her 'take charge' attitude.

"The good, bad, and ugly. " Read full review on TripAdvisor 2/28/2010 Vote