Marriott Los Angeles, Los Angeles, Apologetic

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Rank

27th

Out of 700

Marriott Los Angeles	Average Price: $180 Check Rates

Hotel Class:

5855 West Century Boulevard

Los Angeles, 90045 View map

3-Star Hotel Rank: 11 of 84
Average review rating: 3.73

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (558) , Travelocity (6) , TripAdvisor (466) , YahooTravel (7)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (7) annoy (3) apologetic (4) avoid (5) awful (9) bad (20) complain (12) complaint (11) cramped (6) dated (12) difficult (7) dirty (8) disappoint (20) disturbing (6) downside (5) expensive (58) hard (15) hassle (6) horrible (3) ignored (3) inconvenient (5) issue (20) lack (6) loud (11) mess (3) mistake (6) negative (12) noise (61) noisy (11) outdated (3) outrageous (4) overpriced (13) poor (9) pricey (13) problem (40) ridiculous (7) rude (19) shame (3) slow (17) smell (13) smoker (5) terrible (4) tiny (13) too small (3) unacceptable (4) uncomfortable (4) unfortunate (9) unfriendly (3) worst (8) wrong (8)

Apologetic

Appears in 7 comments.

The following words were used in comments with Apologetic:
apology (2) appearance (2) attentive (2) desk (4) not (5) reviews (2) room (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was apologetic and upgraded me to an executive suite on another floor.

"The Maids are Noisy and Ignore the "Do Not Disturb" Signs " Read full review on TripAdvisor 9/27/2011 Vote

2. The hotel staff broke it open eventually, were very apologetic and gave us free breakfast & dinner.

"Best transit hotel " Read full review on TripAdvisor 3/7/2008 Vote

3. However- I still wouldn't have bothered to write a review - but when at 5:30 in the morning I went to front desk to swtich rooms I did not recieve any sort of apology - later when I brought this to the front desk manager's attention he appeared aggravated rather than apologetic.

"There's a Starbucks but Customer Serivce is Lacking " Read full review on TripAdvisor 6/6/2007 Vote

4. However- I still wouldn`t have bothered to write a review - but when at 5:30 in the morning I went to front desk to swtich rooms I did not recieve any sort of apology - later when I brought this to the front desk manager`s attention he appeared aggravated rather than apologetic.

"There`s a Starbucks but Customer Serivce is Lacking " Read full review on TripAdvisor 6/6/2007 Vote

5. The fact that he was not embarassed nor apologetic seemed to be an indicator that poor service was the norm.

"Abysmal Service everywhere except restaurant " Read full review on TripAdvisor 9/4/2006 Vote

6. They were not apologetic about this.

Read full review on MyTravelGuide 8/25/2005 Vote

7. They were not apologetic about this.

Read full review on MyTravelGuide 8/19/2005 Vote