Hilton Los Angeles, Los Angeles, Poor

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Rank

9th

Out of 700

Hilton Los Angeles	Average Price: $183 Check Rates

Hotel Class:

555 Universal Hollywood Drive

Los Angeles, 91608-1001 View map

4-Star Hotel Rank: 6 of 45
Average review rating: 3.96

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (33) , Travelocity (6) , TripAdvisor (702)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (5) annoy (17) avoid (15) awful (6) bad (41) bit dated (5) broken (7) complain (29) complaint (18) dated (18) difficult (9) dirty (13) disappoint (31) disturbing (7) downside (17) expensive (56) filthy (7) hard (20) hardly (7) horrible (9) horror (5) inconvenient (8) irritate (6) issue (42) lack (7) lazy (5) loud (10) mistake (8) negative (17) nightmare (6) noise (30) noisy (10) outdated (12) outrageous (6) overpriced (11) poor (18) pricey (19) problem (95) ridiculous (9) rock (6) rude (23) sad (5) shame (8) slow (27) smell (22) terrible (8) unfortunate (10) worn (14) worst (10) wrong (15)

Poor	Appears in 17 comments.

The following words were used in comments with Poor:
breakfast (2) carpet (2) condition (2) employee (2) extremely (3) food (5) hotel (6) management (6) not (7) problem (3) responsive (2) service (3) shuttle (5) staff (4) traffic (2) walking (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Without boring you all too much with the details, the attitude of the management to my complaints was v poor in the extreme, the manager that I spoke to, Mr D, was so so supercilious and condesending, a real credit to Hilton.

"Really? " Read full review on TripAdvisor 5/14/2012 Vote

2. The Sheraton's entrance ( next to Hotel ) was very poor and stark in comparison to the Hilton.

"Great location for Universal Studios " Read full review on TripAdvisor 4/26/2012 Vote

3. I don't quite understand why the BHH has such a poor buffet.

"Superb Service & Great Breakfast " Read full review on TripAdvisor 3/1/2012 Vote

4. The room was of an average size with a poor view.

"Average hotel, not worth the money " Read full review on TripAdvisor 2/14/2012 Vote

5. However, there were several things that were downright poor: First and foremost was the gym.

"Everything is average except the price! " Read full review on TripAdvisor 2/9/2012 Vote

6. The reason why I chose POOR over TERRIBLE is that the staff (for the most part) was gracious and helpful - except of course the clerk who took my breakfast order over the phone.

"THIRD TIME (STAY) IS NO CHARM!!! " Read full review on TripAdvisor 7/27/2011 Vote

7. Carpets throughout were in very poor condition and dirty.

"Some issues but overall recommend-able. Strange and Amazing Buffet. " Read full review on TripAdvisor 3/28/2011 Vote

8. I thought this was very poor treatment for paying guests.

"Great Location but that's it " Read full review on TripAdvisor 12/3/2010 Vote

9. poor quality shower.

"Scruffy. Old. Overpriced. " Read full review on TripAdvisor 11/1/2010 Vote

10. The rest of the food in the Citywalk was poor - especially the fast food which was universally (no pun intended.

"Good hotel - but geared more towards tourists than business people " Read full review on TripAdvisor 7/26/2010 Vote