Hilton Los Angeles, Los Angeles, Awful

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Rank

9th

Out of 700

Hilton Los Angeles	Average Price: $183 Check Rates

Hotel Class:

555 Universal Hollywood Drive

Los Angeles, 91608-1001 View map

4-Star Hotel Rank: 6 of 45
Average review rating: 3.96

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (33) , Travelocity (6) , TripAdvisor (702)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (5) annoy (17) avoid (15) awful (6) bad (41) bit dated (5) broken (7) complain (29) complaint (18) dated (18) difficult (9) dirty (13) disappoint (31) disturbing (7) downside (17) expensive (56) filthy (7) hard (20) hardly (7) horrible (9) horror (5) inconvenient (8) irritate (6) issue (42) lack (7) lazy (5) loud (10) mistake (8) negative (17) nightmare (6) noise (30) noisy (10) outdated (12) outrageous (6) overpriced (11) poor (18) pricey (19) problem (95) ridiculous (9) rock (6) rude (23) sad (5) shame (8) slow (27) smell (22) terrible (8) unfortunate (10) worn (14) worst (10) wrong (15)

Awful

Appears in 7 comments.

The following words were used in comments with Awful:
customer (2) management (4) not (2) room (4) service (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. One day we came back to our rooms and on leaving the elevator we saw and smelt this awful vomit on the carpet floor.

"Disappointed " Read full review on TripAdvisor 1/15/2011 Vote

2. Room service/amenities: ordered room service a couple times on my first stay, it was awful, did not bother with room service the second stay.

"Hit and miss " Read full review on TripAdvisor 9/13/2010 Vote

3. My first stay was great, the last stay was awful.

"Hit and miss " Read full review on TripAdvisor 9/13/2010 Vote

4. To be honest we were not expecting an awful lot from this hotel and so we were surprised when it turned out to be a fabulous visit.

"A fantastic find....great hotel...!!!! " Read full review on TripAdvisor 9/3/2009 Vote

5. I was in awe at how the management has somehow managed to achieve the level of customer service that they have.

"Wonderful Service " Read full review on TripAdvisor 3/26/2008 Vote

6. I was in awe at how the management has somehow managed to achieve the level of customer service that they have.

"Wonderful Service " Read full review on TripAdvisor 3/26/2008 Vote

7. I have also stayed at the Sheraton next door, which was awful.

"Good hotel, probably the best in the Universal Studios area " Read full review on TripAdvisor 4/29/2007 Vote