Hilton Los Angeles, Los Angeles, Mistake

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Rank

9th

Out of 700

Hilton Los Angeles	Average Price: $183 Check Rates

Hotel Class:

555 Universal Hollywood Drive

Los Angeles, 91608-1001 View map

4-Star Hotel Rank: 6 of 45
Average review rating: 3.96

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (33) , Travelocity (6) , TripAdvisor (702)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Mistake

Appears in 8 comments.

The following words were used in comments with Mistake:
$ (2) breakfast (3) good (2) not (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Normally after a situation like mine I would be angry and avoid Hilton properties for a long time, but in this situation it was clear that I made a mistake, encountered a untrained or substandard staffer, and in the end I had a very good stay,If the location works for you, this is a very good hotel choice.

"Rough start...great finish " Read full review on TripAdvisor 2/24/2012 Vote

2. Our mistake was that we did not learn our lesson and went to the Breakfast Buffet and got the same thing as the night past only the Hilton's interpretation of breakfast food.

"Room with a View " Read full review on TripAdvisor 2/2/2012 Vote

3. BIG mistake.

"Decent, but we'll find a different hotel next time. Still working out the kinks... " Read full review on TripAdvisor 8/31/2011 Vote

4. It was gross, but I wrote it off as a simple mistake, grabbed a Kleenex and threw it away myself so my two year old wouldn't decide to make a snack of it.

"Underwhelmed " Read full review on TripAdvisor 3/24/2011 Vote

5. I made some mistakes and had to backtrack but eventually found my my way to their self-parking ($17 a day).

"Great overpricd hotel, but location cannot be matched " Read full review on TripAdvisor 11/1/2010 Vote

6. My husband went down to check on the vouchers for breakfast and was told that since we booked online, Hilton was not responsible for the mistakes in our room booking; we would have to take it up with the third party booking service when we got home.

"Customer service IS a priority " Read full review on TripAdvisor 7/14/2010 Vote

7. Upon checkout, we discovered a mistake on our bill for a $11 mini-bar charge we did not make.

"Inconsistent Customer Service but Great Location " Read full review on TripAdvisor 4/22/2009 Vote

8. The waiter didn`t come right back to see how things were, so we muddled through it, not really enjoying it, but too tired by this point to fuss (probably a mistake).

"Ok Stay " Read full review on TripAdvisor 3/10/2008 Vote