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Rank
9th
Out of 700

Hilton Los Angeles

Average Price: $183  
 
Hotel Class:
555 Universal Hollywood Drive
Los Angeles, 91608-1001 View map  
4-Star Hotel Rank: 6 of 45
Average review rating: 3.96
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (33) , Travelocity (6) , TripAdvisor (702)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 34 comments. 
The following words were used in comments with Complain:
$ (2)   bad (2)   car (2)   change (2)   desk (3)   fruit (2)   good (2)   hotel (13)   not (14)   offers (2)   park (4)   phone (2)   responsive (2)   reviews (2)   room (14)   secure (3)   small (2)   staff (4)   useful (2)   welcoming (2)    
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1. after a 20 min conversation re my view of his hotels shortcomings, his response was ' my staff tell me you do not have a car in the lot so why are you complaining?'.
"Really? " Read full review on TripAdvisor   5/14/2012 Vote      
2. We complained & instead of new food it went into the microway & was barely warm.
"Location good, bar good, wait staff poor " Read full review on TripAdvisor   2/20/2012 Vote      
3. I was chased across the foyer on the first night by an angry member of staff complaining that I had not left a tip.
"Quality Hotel with Excellent Food " Read full review on TripAdvisor   10/12/2011 Vote      
4. I know that a lot of people complain about the fee for parking but it is Los Angeles and it costs money to park at every hotel.
"Across the street from Universal Studios - Great hotel " Read full review on TripAdvisor   10/11/2011 Vote      
5. Nothing was amiss in the room, and I did not complain about it.
"Great service " Read full review on TripAdvisor   9/6/2011 Vote      
6. We didn't want to complain again, plus we wanted to head out of for the evening and unwind.
"Decent, but we'll find a different hotel next time. Still working out the kinks... " Read full review on TripAdvisor   8/31/2011 Vote      
7. I was too tired to go to complain - but it basically was lower roof level and the entire room shook and vibrated with noise from the air conditioners and fan systems.
"Good location for business and for families with great room service " Read full review on TripAdvisor   8/21/2011 Vote      
8. We decided not to complain after being tired from a long day of travelling and sightseeing.
"Not Impressed!!! " Read full review on TripAdvisor   4/2/2011 Vote      
9. I would normally not complain about a hotel experience but I think this one deserves a review.
"Not Impressed!!! " Read full review on TripAdvisor   4/2/2011 Vote      
10. We complained 3 times, nothing was done.
"Outdated, continual problems - lack of service " Read full review on TripAdvisor   3/25/2011 Vote      
   
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