Hilton Los Angeles, Los Angeles, Complaint

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Rank

9th

Out of 700

Hilton Los Angeles	Average Price: $183 Check Rates

Hotel Class:

555 Universal Hollywood Drive

Los Angeles, 91608-1001 View map

4-Star Hotel Rank: 6 of 45
Average review rating: 3.96

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (33) , Travelocity (6) , TripAdvisor (702)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 43 comments.

The following words were used in comments with Complaint:
$ (4) bed (5) charged (2) clean (2) complaints (43) couple (2) desk (2) elevator (3) extremely (2) floor (2) hotel (5) lacking (2) management (2) much (2) need (2) not (5) park (4) room (9) studio (2) water (2)

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1. Without boring you all too much with the details, the attitude of the management to my complaints was v poor in the extreme, the manager that I spoke to, Mr D, was so so supercilious and condesending, a real credit to Hilton.

"Really? " Read full review on TripAdvisor 5/14/2012 Vote

2. No complaints.

"Surprisingly, exceeded expectations and was quite good " Read full review on TripAdvisor 4/21/2012 Vote

3. My only complaint was the location of the TV.

"Wow! This place is fabulous! " Read full review on TripAdvisor 4/10/2012 Vote

4. The room it self was great, no complaints.

"Great location " Read full review on TripAdvisor 3/22/2012 Vote

5. No complaints, would stay here again.

"Perfect if you are visiting Universal Studios " Read full review on TripAdvisor 3/9/2012 Vote

6. Our one complaint about Univ Studios was the amount of time we had to stand in line to purchase tickets - wasted almost an hour of our day.

"Perfect if you are visiting Universal Studios " Read full review on TripAdvisor 3/9/2012 Vote

7. My only complaint about the room is that they did not provide cups for the coffee maker, and there wasnt any lotion in the bathroom.

"Nice Hotel, but very crowded " Read full review on TripAdvisor 2/22/2012 Vote

8. My one complaint about the room was the lack of hot water.

"Great Location, Nice Hotel " Read full review on TripAdvisor 2/18/2012 Vote

9. My only complaint is your choice of beds in the room.

"Wish the beds were larger " Read full review on TripAdvisor 12/12/2011 Vote

10. My only real complaints.

"Pleasant stay. Great location! " Read full review on TripAdvisor 9/21/2011 Vote