Omni Charlotte, Charlotte, Poor

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Rank

4th

Out of 269

Omni Charlotte	Average Price: $185 Check Rates

Hotel Class:

132 East Trade Street

Charlotte, 28280 View map

4-Star Hotel Rank: 2 of 7
Average review rating: 3.83

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (38) , MyTravelGuide (684) , Travelocity (6) , TripAdvisor (242) , YahooTravel (57)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (4) annoy (7) avoid (4) awful (7) awkward (2) bad (20) big deal (4) broken (6) complain (8) complaint (15) dated (13) difficult (3) dirty (5) disappoint (18) disgust (3) downside (3) errors (3) expensive (10) frustrated (3) hard (22) hassle (3) horrible (9) issue (22) lack (6) loud (21) mildew (2) mistake (2) negative (10) noise (33) noisy (4) outdated (7) overpriced (6) poor (3) pricey (7) problem (33) ridiculous (5) rude (4) slow (13) smell (11) stain (3) stale (2) terrible (5) tiny (10) too small (3) uncomfortable (5) unfortunate (10) weird (6) worn (5) worst (5) wrong (6)

Poor	Appears in 11 comments.

The following words were used in comments with Poor:
room (2) service (3) surroundings (2)

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1. and beware the poor customer service from 3 levels of management at the OMNI Charlotte.

"Parking nightmare - Staff a total ZERO " Read full review on TripAdvisor 10/19/2011 Vote

2. but overall I cannot believe their lack of attention to detail and overall tardy, poor quality service.

"Tired, dated hotel with very poor service... " Read full review on TripAdvisor 12/17/2009 Vote

3. TV cabinetry in poor condition.

Read full review on MyTravelGuide 7/29/2008 Vote

4. Internet (poor connectivity) from the room.

Read full review on MyTravelGuide 7/30/2007 Vote

5. The exercise facilities were very poor, possibly because there is a pay gym on the premisis - available for $15 a day.

"Impressive exterior, not so great interior " Read full review on TripAdvisor 5/15/2007 Vote

6. He gave us all attitude with every question that we asked AND even yelled at the poor girl who was behind the front desk for printing our boarding passes.

"Really nice rooms - not so great service " Read full review on TripAdvisor 9/19/2006 Vote

7. Our particular room looked a little "tired" (minor stains on floor, poor lighting).

Read full review on MyTravelGuide 8/9/2006 Vote

8. poor TV channel choices for children.

Read full review on MyTravelGuide 6/26/2006 Vote

9. It was unpleasant surroundings and poor service.

"Luxury Lacking " Read full review on TripAdvisor 1/30/2006 Vote

10. poor interior, carpet, surroundings feel like motel.

Read full review on MyTravelGuide 10/31/2005 Vote