Omni Charlotte, Charlotte, Complaint

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Rank

4th

Out of 269

Omni Charlotte	Average Price: $185 Check Rates

Hotel Class:

132 East Trade Street

Charlotte, 28280 View map

4-Star Hotel Rank: 2 of 7
Average review rating: 3.83

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (38) , MyTravelGuide (684) , Travelocity (6) , TripAdvisor (242) , YahooTravel (57)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 43 comments.

The following words were used in comments with Complaint:
bar (2) bathroom (3) bed (5) biggest (4) complaints (43) elevator (3) few (3) great (2) hard (6) hotel (3) not (2) park (3) quickly (2) room (5) secure (2) small (3) staff (2) walking (2) water (2) well (4)

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1. Only real complaint is that our ice bucket was still full of ice water from the previous guest- ew.

"Great location, otherwise average " Read full review on TripAdvisor 1/24/2012 Vote

2. No complaints.

"Great hotel and close to everything " Read full review on TripAdvisor 9/21/2011 Vote

3. I had a lovely room and my only complaint would be that I could hear all the 'fun' the people in the adjoining room were having at 3am.

"Mixed bag! " Read full review on TripAdvisor 9/12/2011 Vote

4. I have a lot of complaints but The biggest thing I have to talk about is the safety of the guests.

"Horrible " Read full review on TripAdvisor 5/2/2011 Vote

5. Only complaint would be that the beds were hard.

"Nice hotel " Read full review on TripAdvisor 11/28/2010 Vote

6. My final complaint is the elevators.

"Nice rooms, friendly service, horrible wifi, thin walls " Read full review on TripAdvisor 11/22/2010 Vote

7. Another complaint I have is that the internet is horrible.

"Nice rooms, friendly service, horrible wifi, thin walls " Read full review on TripAdvisor 11/22/2010 Vote

8. The only other complaint we would have is the extremely slow elevators.

"Disgusting Smoking Room " Read full review on TripAdvisor 11/14/2010 Vote

9. That is my only complaint.

"Stay Here to See Lady Gaga " Read full review on TripAdvisor 11/5/2010 Vote

10. My only complaint about this hotel was the lack of service.

"Great location, nice hotel, lacked service " Read full review on TripAdvisor 8/4/2010 Vote