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Rank
7th
Out of 197

Colonnade Hotel

Average Price: $328  
 
Hotel Class:
120 Huntington Avenue
Boston, 02116 View map  
4-Star Hotel Rank: 6 of 38
Average review rating: 3.92
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (41) , MyTravelGuide (69) , Travelocity (13) , TripAdvisor (828) , YahooTravel (31)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Poor
Appears in 28 comments. 
The following words were used in comments with Poor:
apology (2)   bad (3)   busy (2)   change (4)   condition (4)   customer (2)   free (3)   guest (4)   hotel (11)   lighting (3)   most (3)   negative (3)   nice (2)   quality (2)   rating (2)   reception (2)   room (16)   service (7)   small (3)   sound (2)    
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1. This is why I am providing a poor rating on this hotel:1.
"Not a good choice " Read full review on TripAdvisor   5/14/2012 Vote      
2. Upon arrival waited 15 minutes until reception desk staff was free to check-in (v poor impression made worse as when being checked-in the receptionist answered the phone and dealt with the incoming query).
"Not a great start, but definitely built a fan " Read full review on TripAdvisor   5/10/2012 Vote      
3. The last two visits were both marred by poor service and one really noisy radiator (rm 1016).
"Eroding quality " Read full review on TripAdvisor   4/13/2012 Vote      
4. Thank you for being Home Friendly by taking us in after experiencing poor service down the street.
"Home Friendly " Read full review on TripAdvisor   1/31/2012 Vote      
5. Destroys what else would be a good experience, poor planning so score is down rated, justifiably I think.
"The Colonnade Hotel " Read full review on TripAdvisor   10/31/2011 Vote      
6. In my eyes, this is poor service and just for that reason, I would never go back there again.
"Great Location " Read full review on TripAdvisor   8/15/2011 Vote      
7. But followthrough is generally poor: days to get a repair with no updates, little attention to the problem, etc.
"Overall very good- few suggestions " Read full review on TripAdvisor   8/12/2011 Vote      
8. The biggest negative for me was the lack of free Wi-Fi in the rooms, there is free wi fi in the lobby but you have to pay for internet access in the rooms, pretty poor considering most hotels offer this as standard now.
"Excellent location, great hotel " Read full review on TripAdvisor   12/13/2010 Vote      
9. I've stayed at most of the hotels in Boston's back bay for business: the Westin (a total dump), the Marriott (poor quality), Copley Square Hotel (OK), Fairmont Copley Plaza (faded glory) and the CharlesMark (nice but very small rooms).
"Just OK in the Back Bay " Read full review on TripAdvisor   11/18/2010 Vote      
10. I've stayed at most of the hotels in Boston's back bay for business: the Westin (a total dump), the Marriott (poor quality), Copley Square Hotel (OK), Fairmont Copley Plaza (faded glory) and the CharlesMark (nice but very small rooms).
"Just OK in the Back Bay " Read full review on TripAdvisor   11/18/2010 Vote      
   
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