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Rank
7th
Out of 197

Colonnade Hotel

Average Price: $328  
 
Hotel Class:
120 Huntington Avenue
Boston, 02116 View map  
4-Star Hotel Rank: 6 of 38
Average review rating: 3.92
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (41) , MyTravelGuide (69) , Travelocity (13) , TripAdvisor (828) , YahooTravel (31)
SAFE TO BOOK ? (2/5 issues found)
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Issue
Appears in 39 comments. 
The following words were used in comments with Issue:
change (4)   clean (2)   condition (3)   desk (3)   guest (4)   hotel (12)   management (3)   new (3)   nice (2)   night (2)   not (7)   pleasant (3)   poor (5)   price (2)   rating (2)   room (14)   service (4)   sound (3)   staff (4)   toilets (2)    
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1. My hope for most travelers is that this need for a fridge will not cause similar issues -- and I don't know that the customer service gap would transfer to other element as the staff (at the front desk and the door) were incredibly helpful and polite.
"Enjoyable hotel - great location - Pricelined easily " Read full review on TripAdvisor   3/31/2012 Vote      
2. Hopefully it will be done soon and then this won't be an issue.
"Enjoyable hotel - great location - Pricelined easily " Read full review on TripAdvisor   3/31/2012 Vote      
3. While I understand that room types are not always guaranteed the front desk should have addressed the issue.
"Good location and great views " Read full review on TripAdvisor   3/26/2012 Vote      
4. No issues.
"Nice room and very convenient location. " Read full review on TripAdvisor   1/17/2012 Vote      
5. We only had one issue.
"Great location, clean room and friendly staff " Read full review on TripAdvisor   8/15/2011 Vote      
6. Pleasant staff, good location, comfortable rooms, only issue was that at this price andgrade of hotel one had to pay for interent access in room.
"Good all round " Read full review on TripAdvisor   8/13/2011 Vote      
7. The staff are very pleasant when you approach them with an issue (in my case a broken toilet).
"Overall very good- few suggestions " Read full review on TripAdvisor   8/12/2011 Vote      
8. The Copley Square was not without issues.
"bonus--subway stop out front! " Read full review on TripAdvisor   7/20/2011 Vote      
9. My second room had no issues, and the change was done to minimize the hassle to me.
"bonus--subway stop out front! " Read full review on TripAdvisor   7/20/2011 Vote      
10. Unfortunately, our first room had major bathroom issues.
"bonus--subway stop out front! " Read full review on TripAdvisor   7/20/2011 Vote      
   
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