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Rank
36th
Out of 197

Onyx Hotel - a Kimpton Hotel

Average Price: $299  
 
Hotel Class:
155 Portland Street
Boston, 02114 View map  
4-Star Hotel Rank: 23 of 38
Average review rating: 4.07
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (45) , MyTravelGuide (128) , Travelocity (12) , TripAdvisor (445) , YahooTravel (14)
SAFE TO BOOK ? (0/5 issues found)
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Problem
Appears in 45 comments. 
The following words were used in comments with Problem:
adult (4)   area (4)   clean (3)   free (4)   hotel (9)   liked (4)   location (3)   nice (3)   night (5)   not (10)   park (6)   room (18)   size (2)   small (4)   staff (6)   street (2)   troublesome (2)   valet (2)   view (2)   walking (2)    
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1. Apart from these, clearly architectural, mechanical and design problems everything else was very pleasant.
"Mixed, mostly good feelings " Read full review on TripAdvisor   5/2/2012 Vote      
2. 1) the biggest problems were the drunks.
"Not the Kimpton quality we are used to " Read full review on TripAdvisor   4/25/2012 Vote      
3. Walking in the area after dark on the way home from the game was a little uneasy being poorly lit with little foot traffic; my husband and I certainly felt like we needed to be very alert although we had no actual problems.
"Worked well for our needs " Read full review on TripAdvisor   2/1/2012 Vote      
4. One problem with the garage shouldn't prevent you from staying at the Onyx.
"Location a plus (and a minus) " Read full review on TripAdvisor   11/10/2011 Vote      
5. They quickly resolved a error in my reservation months in advance and jumped into action when I had a problem with my room, making sure I stayed in a room I was comfortable with.
"The service is worth every penny! " Read full review on TripAdvisor   10/2/2011 Vote      
6. The problem seems to be with 'back office'.
"Comfy, but customer service needs some help " Read full review on TripAdvisor   8/4/2011 Vote      
7. Defineltly no view, except for a brick wall and a partial view of the alley, which my 11 year old asked 'do you think they sell drugs down there?' The only problem I had, was the location.
"Awesome Hotel in a Not So Awesome location " Read full review on TripAdvisor   6/29/2011 Vote      
8. Our room, like another comment said, was directly across from an office building, so they can see right in - but closing the dark drapes solved that problem.
"Excellent staff at the Onyx! " Read full review on TripAdvisor   3/8/2011 Vote      
9. Only problem was valet parking.
"Great stay for a business trip " Read full review on TripAdvisor   3/8/2011 Vote      
10. As it turned out, the location was not a problem since the T at North Station is only 1 1/2 blocks away.
"Good Boutique Hotel,Somewhat Odd Location, Small Adequate Rooms " Read full review on TripAdvisor   2/6/2011 Vote      
   
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