Onyx Hotel - a Kimpton Hotel, Boston, Disappoint

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Rank

36th

Out of 197

Onyx Hotel - a Kimpton Hotel	Average Price: $299 Check Rates

Hotel Class:

155 Portland Street

Boston, 02114 View map

4-Star Hotel Rank: 23 of 38
Average review rating: 4.07

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (45) , MyTravelGuide (128) , Travelocity (12) , TripAdvisor (445) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (3) a bit small (11) annoy (5) avoid (3) awful (5) bad (20) badly (3) complain (10) complaint (15) cram (3) cramped (11) delay (3) difficult (3) dingy (3) dirty (5) disappoint (39) downfall (3) downside (3) expensive (30) fear (3) hard (19) hassle (4) horrible (8) inconvenient (3) issue (15) lack (8) loud (11) mistake (3) mold (2) negative (13) noise (23) noisy (15) overcharged (3) overpriced (5) poor (4) pricey (7) problem (32) ridiculous (6) rock (3) rude (6) shame (4) shock (4) smell (9) terrible (6) tiny (21) too small (7) uncomfortable (8) unfortunate (3) weird (7) would have liked (4)

Disappoint

Appears in 47 comments.

The following words were used in comments with Disappoint:
$ (3) area (4) breakfast (7) desk (4) discount (3) experience (3) free (4) high (6) hotel (12) lacking (4) location (3) most (4) never (3) not (11) park (5) price (5) room (13) service (6) staff (5) standard (5)

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1. Second, I was really disappointed to get a room that just smelt and was told there was a light smell in the room when the employees came check that.

"A 2 or 3 star hotel, no more " Read full review on TripAdvisor 4/30/2012 Vote

2. We stayed at the Onyx Hotel last weekend and were disappointed.

"Not up to Kimpton standards " Read full review on TripAdvisor 3/28/2012 Vote

3. 'I would have to say I was a little disappointed in the Valet service this time.

"As promised we went back " Read full review on TripAdvisor 3/6/2012 Vote

4. They were oblivious and it did not hinder our good time, but it was a little disappointing given the promotional build up.

"Worked well for our needs " Read full review on TripAdvisor 2/1/2012 Vote

5. My most disappointing experience was the loud, drunk people who set up outside of our room/near the elevator and hung out for hours in the middle of the night.

"Busy hotel, loud clientele " Read full review on TripAdvisor 1/8/2012 Vote

6. The Onyx did not disappoint.

"Perfect Stay - Our Dog Loved It Too! " Read full review on TripAdvisor 11/12/2011 Vote

7. They then re-credited the second day, but the damage had been done: we weren't upset about the money, we were disappointed with their lack of professionalism and transparency.

"Location a plus (and a minus) " Read full review on TripAdvisor 11/10/2011 Vote

8. My only disappoint was that there was no coffee make, microwave or fridge (besides the mini-bar fridge).

"Great Hotel with Great Staff and Location " Read full review on TripAdvisor 10/7/2011 Vote

9. You won't be disappointed.

"Best boutique hotel near TD Garden and North End " Read full review on TripAdvisor 9/18/2011 Vote

10. My expectations were high at this point, I suppose that's why I was so disappointed in the lack of service given when our room was made up each day.

"Great start but poor finish " Read full review on TripAdvisor 9/12/2011 Vote