Onyx Hotel - a Kimpton Hotel, Boston, Lack

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Rank

36th

Out of 197

Onyx Hotel - a Kimpton Hotel	Average Price: $299 Check Rates

Hotel Class:

155 Portland Street

Boston, 02114 View map

4-Star Hotel Rank: 23 of 38
Average review rating: 4.07

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (45) , MyTravelGuide (128) , Travelocity (12) , TripAdvisor (445) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (3) a bit small (11) annoy (5) avoid (3) awful (5) bad (20) badly (3) complain (10) complaint (15) cram (3) cramped (11) delay (3) difficult (3) dingy (3) dirty (5) disappoint (39) downfall (3) downside (3) expensive (30) fear (3) hard (19) hassle (4) horrible (8) inconvenient (3) issue (15) lack (8) loud (11) mistake (3) mold (2) negative (13) noise (23) noisy (15) overcharged (3) overpriced (5) poor (4) pricey (7) problem (32) ridiculous (6) rock (3) rude (6) shame (4) shock (4) smell (9) terrible (6) tiny (21) too small (7) uncomfortable (8) unfortunate (3) weird (7) would have liked (4)

Lack	Appears in 24 comments.

The following words were used in comments with Lack:
bar (2) dinner (2) disappoint (4) food (2) good (3) hotel (10) informative (2) lacking (25) liked (3) lobby (6) location (2) nice (3) personable (3) pool (2) rating (2) room (12) service (2) size (6) small (3) staff (4)

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1. lack of counter space in bathroom.

"Great location but space-less! " Read full review on TripAdvisor 4/10/2012 Vote

2. They then re-credited the second day, but the damage had been done: we weren't upset about the money, we were disappointed with their lack of professionalism and transparency.

"Location a plus (and a minus) " Read full review on TripAdvisor 11/10/2011 Vote

3. My expectations were high at this point, I suppose that's why I was so disappointed in the lack of service given when our room was made up each day.

"Great start but poor finish " Read full review on TripAdvisor 9/12/2011 Vote

4. The worst part is that the service is totally lacking.

"do not stay here " Read full review on TripAdvisor 8/1/2011 Vote

5. We wanted to order food at 10:15pm and was told that food no longer was being served, due to lack of customers.

"Awesome Hotel in a Not So Awesome location " Read full review on TripAdvisor 6/29/2011 Vote

6. For small size of rooms and lack of a lobby I would rate this a 3 star hotel.

Read full review on MyTravelGuide 11/27/2009 Vote

7. Our only 'complaints' (for lack of a better word) are the size of the rooms (small indeed), lack of a pool or recreational facilities and none of the rooms offered views of the city/harbor.

"Awesome staff - Great location - Truly pet friendly!!! " Read full review on TripAdvisor 11/18/2009 Vote

8. For small size of rooms and lack of a lobby I would rate this a 3 star hotel.

Read full review on MyTravelGuide 10/11/2009 Vote

9. The hotel was overall very clean and cozy, but the lack of a good location left much to be desired.

Read full review on MyTravelGuide 9/12/2008 Vote

10. My room overlooked the street - but was quiet - not sure if thats good insulation or lack of noise.

"Omni is OK " Read full review on TripAdvisor 11/13/2007 Vote