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Rank
20th
Out of 481

SKYLOFTS at MGM Grand

Average Price: $167  
 
Hotel Class:
3799 Las Vegas Blvd S
Las Vegas, 89109 View map  
5-Star Hotel Rank: 7 of 17
Average review rating: 4.13
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (15) , Expedia (100) , MyTravelGuide (461) , Travelocity (331) , TripAdvisor (7039) , YahooTravel (526)
SAFE TO BOOK ? (4/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Frustrated
Appears in 84 comments. 
The following words were used in comments with Frustrated:
desk (6)   elevator (3)   experience (5)   extremely (3)   guest (5)   helpful (3)   hotel (8)   lazy (4)   liked (5)   management (6)   most (3)   much (6)   night (4)   not (15)   pool (4)   room (17)   service (3)   shower (4)   towel (3)   walking (6)    
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1. I was so frustrated because from the first sign of confusion with the room on my very first confirmation email, I tried to do everything in my power to make sure I would be given the right room.
"Incompetent Front Desk and Res Services " Read full review on TripAdvisor   5/16/2012 Vote      
2. Later that day, feeling frustrated, I called the MGM again and started from scratch.
"Incompetent Front Desk and Res Services " Read full review on TripAdvisor   5/16/2012 Vote      
3. At this point i was frustrated.
"Worst experience i have ever had with a hotel in everyway possible. " Read full review on TripAdvisor   4/9/2012 Vote      
4. The technology was frustrating and made something simple like changing the TV channel a B****.
"Escape From Aria And Mega Review Of MGM Grand Renovations " Read full review on TripAdvisor   4/1/2012 Vote      
5. That is frustrating - especially when you're paying $25/day for the 'resort fee' which is supposed to internet access.
"MGM " Read full review on TripAdvisor   3/8/2012 Vote      
6. The check in process was frustrating, due to the lack of rooms available.
"Size Doesn't Matter " Read full review on TripAdvisor   2/23/2012 Vote      
7. I can imaging in a really busy period this would be frustrating.
"Clean, but generic " Read full review on TripAdvisor   2/21/2012 Vote      
8. This was exhausting after a 10 hour flight, and more than a little frustrating, as of course, every line moved faster than mine.
"Great value, handy location " Read full review on TripAdvisor   1/18/2012 Vote      
9. After all the frustration we had, The manager WINFRED of guest service of the hotel told myself after complaining about the Coke machine that robbed me $5 said 'The machine is not our responsibility, call yourself to the number stamped there'.
"Facilities are old, employees very unprofessional and rude " Read full review on TripAdvisor   1/6/2012 Vote      
10. Most employees seems to be really frustrated people, dont smile or greet you, are slow and makes you wait forever if you need something.
"Facilities are old, employees very unprofessional and rude " Read full review on TripAdvisor   1/6/2012 Vote      
   
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