SKYLOFTS at MGM Grand, Las Vegas, Complain

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Rank

20th

Out of 481

SKYLOFTS at MGM Grand	Average Price: $167 Check Rates

Hotel Class:

3799 Las Vegas Blvd S

Las Vegas, 89109 View map

5-Star Hotel Rank: 7 of 17
Average review rating: 4.13

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (15) , Expedia (100) , MyTravelGuide (461) , Travelocity (331) , TripAdvisor (7039) , YahooTravel (526)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Complain

Appears in 538 comments.

The following words were used in comments with Complain:
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1. So we complained, had to wait a bit and then were moved to our renovated room.

"Terrible customer service " Read full review on TripAdvisor 5/17/2012 Vote

2. The pool area is brilliant, lazy river and plenty of sunbeds - can't complain at all.

"Great hotel in the world's greatest place - be prepared to get lost! " Read full review on TripAdvisor 5/17/2012 Vote

3. I complained and explained to her, and to a couple other people that I was sure I had reserved the glamour suite over the phone.

"Incompetent Front Desk and Res Services " Read full review on TripAdvisor 5/16/2012 Vote

4. and nothing to complain about since it's my choice to fill up the machines with my cash, leaving it for some other tourist to win.

"MGM - 4th time " Read full review on TripAdvisor 5/11/2012 Vote

5. Firstly, due to the rennovations you can at times find yourself with no hot water, this is not a fun experience at 6 in the morning when you are getting ready to try and make your flight, however we were warned of this prior to booking so I really shouldn't complain.

"Had a lovely stay " Read full review on TripAdvisor 5/10/2012 Vote

6. PlusGreat rooms (we got an upgrade)Huge pools and loads to doStaff where very freindly and nothing was to much troubleMinusLocation I would prefer to be right in the middle of the strip but at this price I can't complain.

"We love Vegas " Read full review on TripAdvisor 4/24/2012 Vote

7. Nothing to complain about because it was worth more than every penny.

"Best stay ever! Didn't sleep there much but had a new renovated King room suite! :D " Read full review on TripAdvisor 4/14/2012 Vote

8. Overall no major complain, except maybe for housekeeping, they didn't seem to try too hard, but nothing too bad.

"If you're having a grand renovation is because you need one! " Read full review on TripAdvisor 4/13/2012 Vote

9. I know everyone complains about the resort fee but all you have to do is go to the pool and you will see why you are paying it.

"What a wonderful weekend! " Read full review on TripAdvisor 4/9/2012 Vote

10. my complain is only walking far way inside the hotel until arrive in a room.

"Locations is good but hotel too big " Read full review on TripAdvisor 4/7/2012 Vote