Marriott San Francisco, San Francisco, Negative

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Rank

21st

Out of 493

Marriott San Francisco	Average Price: $295 Check Rates

Hotel Class:

55 Fourth Street

San Francisco, 94103 View map

4-Star Hotel Rank: 14 of 37
Average review rating: 3.97

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (65) , MyTravelGuide (1718) , TripAdvisor (711) , YahooTravel (37)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Negative

Appears in 48 comments.

The following words were used in comments with Negative:
$ (3) arrival (2) bed (5) breakfast (2) company (4) concierge (3) customer (4) expense (4) hotel (18) need (3) nice (4) not (11) park (7) positive (5) restful (2) room (8) service (3) shared (6) useful (2) valet (3)

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1. negatives: this hotel really needs to be renovated.

"Needs renovation " Read full review on TripAdvisor 4/27/2012 Vote

2. The only negative is not really a negative but more a heads up that the front door is not where the valet is located, you have to either go through the exit of the valet to get to valet or drive around the hotel, and if you are not from San Francisco this could be confusing at first , I wish the signs were a bit better in this department, but honestly this is not anything to take away from staying here at all.

"GREAT Downtown SF Hotel " Read full review on TripAdvisor 3/27/2012 Vote

3. The only negative would be the computer chair which was kind of disgusting.

"Nice hotel well located for business purposes " Read full review on TripAdvisor 3/7/2012 Vote

4. Some of the negative things that have been written about this hotel are true in that: 1) it is fairly expensive (but what decent hotel in San Francisco isn't?); 2) it is a standard full service Marriott property and all that goes with that (nice, but unremarkable); 3) the rooms are beginning to look a little tired; and 4) the Concierge Lounge (for you Gold and Platinum members) is average, at best.

"IMO, the best Union Square option " Read full review on TripAdvisor 1/24/2012 Vote

5. The only negative I can mention is that my room did not come with tooth paste nor a tooth brush.

"excellent for a 4 star hotel, perfect location " Read full review on TripAdvisor 12/14/2011 Vote

6. ' No matter what I said, she flatly refused to consider the logic of sharing a negative report.

"BED BUGS " Read full review on TripAdvisor 11/18/2011 Vote

7. Still, I would overlook all the drawbacks and proffer a positive report if the company had the common sense to hire claims investigators who know how to speak with understandably upset customers, and agreed to share negative reports from pest control investigators.

"BED BUGS " Read full review on TripAdvisor 11/18/2011 Vote

8. After all, if a pest investigation leads to a positive finding, shouldn't the company be willing to admit that and readily agree to remedy? And conversely, if the findings of a pest investigation is negative, why in the world wouldn't they put a customer's mind to rest by sharing that? As is, I am left with the sneaky suspicion that Marriott will deny all assertions of bed bugs, and rely on their deep pockets to fend off any suggestions of legal recourse.

"BED BUGS " Read full review on TripAdvisor 11/18/2011 Vote

9. " No matter what I said, she flatly refused to consider the logic of sharing a negative report.

Read full review 11/18/2011 Vote

10. Still, I would overlook all the drawbacks and proffer a positive report if the company had the common sense to hire claims investigators who know how to speak with understandably upset customers, and agreed to share negative reports from pest control investigators.

Read full review 11/18/2011 Vote