4. the most annoying staff member was the one most overpaid: $35 for valet parking is excessive, but not out of the ordinary in higher-priced hotels, but this guy was never there to answer the phone, was never ready to take the car when i drove up, to the point of my arriving after a morning workout at the Y (the hotel fitness center is barely worth the name), stepping out in the freezing cold, only to have the guy ignore me and go chat up his limo-driver buddy lollygagging behind me in the lot.