1. We stayed for 2 nightsThe hotel Is overpricedThe staff were totally unfriendly and completely unhelpful - I had to ring and make bookings myselfI operate a hotel myself and for a hotel that considers itself a boutique hotel I was most astonishedOur room was very small and the tv didn't work so struggled to keep the children occupied in the rooms while getting ready to go outOver all I felt the door staff were good perhaps tipping them generously helpedI would certainly not stay here again as it was a last minute visit to Chicago and will stay elsewhere next time.