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Rank
37th
Out of 415

Raffaello Hotel Chicago

Average Price: $294  
 
Hotel Class:
201 East Delaware Place
Chicago, 60611 View map  
3-Star Hotel Rank: 13 of 73
Average review rating: 3.79
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (61) , MyTravelGuide (120) , Travelocity (24) , TripAdvisor (401) , YahooTravel (17)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Broken
Appears in 11 comments. 
The following words were used in comments with Broken:
bathroom (3)   carpet (2)   elevator (4)   equipment (2)   lighting (3)   maintenance (2)   not (4)   pillow (2)    
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1. Bedroom lighting was broken.
"Do not stay at the Raffaello " Read full review on TripAdvisor   5/6/2012 Vote      
2. - The fitness area was small and most of the equipment was broken, although there wasn't any signage on the equipment noting it was not working.
"A Few Disappointments " Read full review on TripAdvisor   9/30/2011 Vote      
3. The Bathroom scales did not work, two of the lights were broken and despite several calls to maintenance, it was only when I left a note on my pillow that they were fixed.
"Worst Customer Care and Experience in a boutique hotel " Read full review on TripAdvisor   9/17/2010 Vote      
4. The Bathroom scales did not work, two of the lights were broken and despite several calls to maintenance, it was only when I left a note on my pillow that they were fixed.
"Worst Customer Care and Experience in a boutique hotel " Read full review on TripAdvisor   9/17/2010 Vote      
5. This room, while made, was not particularly clean - little hairs in the bathtub, stained sheets, no washcloths, broken blinds, and so on - but it had been made and we took it.
"Not worth it " Read full review on Expedia   1/3/2006 Vote      
6. Some of the "lowlights" (versus highlights): * Carpet had holes * Paint on ceiling was chipped * Wallpaper - I could put my hand between it and the wall * No ice machine * Window blinds were over half broken off, window had no screen.
"Couldn't pay me to stay there " Read full review on Expedia   10/10/2005 Vote      
7. Hotel has great potential, needs massive renovation, if you can overlook peeled paint broken shades on the windows outdated carpet the location makes up for everthing.
Read full review on MyTravelGuide   8/22/2005 Vote      
8. We were fortunate that the Service elevators barely worked, due to the fact that the main elevators were broken.
Read full review on MyTravelGuide   7/26/2005 Vote      
9. 00/ day, elevators were broken.
Read full review on MyTravelGuide   7/26/2005 Vote      
10. Elevator was broken.
Read full review on MyTravelGuide   7/21/2005 Vote      
   
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