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Rank
37th
Out of 415

Raffaello Hotel Chicago

Average Price: $294  
 
Hotel Class:
201 East Delaware Place
Chicago, 60611 View map  
3-Star Hotel Rank: 13 of 73
Average review rating: 3.79
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (61) , MyTravelGuide (120) , Travelocity (24) , TripAdvisor (401) , YahooTravel (17)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 17 comments. 
The following words were used in comments with Rude:
desk (3)   dirty (2)   extremely (2)   filthy (2)   lobby (2)   not (2)   room (2)   service (3)   smelly (2)   staff (7)   unhelpful (2)    
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1. Incredibly rude.
"Great location, great hotel " Read full review on TripAdvisor   3/27/2012 Vote      
2. unhelpful and soooo rude.
"bad choice " Read full review on TripAdvisor   9/18/2011 Vote      
3. I talked to the same employee that checked us in and got a somewhat rude response.
"Would have been nice.....if the A/C worked....and they didn't lie about it.... " Read full review on TripAdvisor   7/29/2011 Vote      
4. The front desk is rude and doesn't get customer service and they barely speak english or understand how to deal with people.
"Very Fari....much better in Chicago than this.... " Read full review on TripAdvisor   6/13/2011 Vote      
5. seemed unapproachable and slightly rude.
"Alright hotel, but wouldn't stay there again " Read full review on TripAdvisor   11/11/2010 Vote      
6. the first was extremely rude, demanding his car immediately be brought up and the second was simply checking in~~ but strangley rude.
"Great Experience " Read full review on TripAdvisor   8/16/2010 Vote      
7. The manager was rude and dismissive.
"HORRIBLE HORRIBLE HORRIBLE " Read full review on TripAdvisor   7/13/2010 Vote      
8. Apparently the evening operator was in extremely rude to my husband when he called.
"HORRIBLE HORRIBLE HORRIBLE " Read full review on TripAdvisor   7/13/2010 Vote      
9. The room was average, and in need of a renovation; my television did not work and after some effort from the engineer was finally repaired (my co-worker`s tv didn`t work either); the carpeting was filthy i had to wear my socks the entire stay; there is also no room service- they do have breakfast, but it does not start until 7am (as I was rudely told by the front desk).
"great location, bad service " Read full review on TripAdvisor   6/26/2008 Vote      
10. We are utterly shocked that a senior person in a service industry could be so obviously rude.
"If you want to risk this hotel, lock everything up " Read full review on TripAdvisor   3/10/2008 Vote      
   
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