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Rank
37th
Out of 415

Raffaello Hotel Chicago

Average Price: $294  
 
Hotel Class:
201 East Delaware Place
Chicago, 60611 View map  
3-Star Hotel Rank: 13 of 73
Average review rating: 3.79
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (61) , MyTravelGuide (120) , Travelocity (24) , TripAdvisor (401) , YahooTravel (17)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 28 comments. 
The following words were used in comments with Lack:
amenity (6)   area (2)   bar (3)   bathroom (3)   big (3)   cares (3)   customer (5)   disappoint (2)   great (2)   hotel (6)   lacking (32)   pressure (3)   reasonable (2)   room (2)   service (8)   shower (6)   staff (2)   train (2)   water (3)   well (2)    
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1. Apart from this, they lack a bit customer care service.
"Perfect location " Read full review on TripAdvisor   5/17/2012 Vote      
2. Bathroom was lacking counterspace but shower was great.
"Lovely, quiet hotel with great location " Read full review on TripAdvisor   2/20/2012 Vote      
3. As mentioned in other reviews the lack of a shower door leads to some pretty wet floors.
"Nice Hotel-Good Value " Read full review on TripAdvisor   2/12/2012 Vote      
4. But when the issues continued throughout the week and across all departments it shows both a lack of training, lack of management and a lack of customer care that is clearly endemic.
"Worst Customer Care and Experience in a boutique hotel " Read full review on TripAdvisor   9/17/2010 Vote      
5. But when the issues continued throughout the week and across all departments it shows both a lack of training, lack of management and a lack of customer care that is clearly endemic.
"Worst Customer Care and Experience in a boutique hotel " Read full review on TripAdvisor   9/17/2010 Vote      
6. It lacks elevators and looby staff.
"Great location, good price " Read full review on TripAdvisor   7/19/2010 Vote      
7. The sole thing that dropped the overall score from a five to a three was the complete lack of a vanity area to get ready.
"Fine " Read full review on TripAdvisor   5/31/2010 Vote      
8. The room was not as big as it looked on the pictures and lacked some repairs (bathroom), but it was clean and comfortable with a big flatscreen TV.
"nice hotel right next to Hanckock Tower " Read full review on Expedia   9/22/2009 Vote      
9. This hotel, due to the treatment of a pre-paid travelocity customer, and the extreme lack of services and amenities is realistically a 3 star or lower.
"NOT WHAT I PAID FOR " Read full review on TripAdvisor   5/14/2009 Vote      
10. Quite annoying was the lack of free Internet.
"Enjoyable stay at The Raffaello, but nothing spactacular " Read full review on TripAdvisor   8/24/2008 Vote      
   
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