Raffaello Hotel Chicago, Chicago, Poor

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Rank

37th

Out of 415

Raffaello Hotel Chicago	Average Price: $294 Check Rates

Hotel Class:

201 East Delaware Place

Chicago, 60611 View map

3-Star Hotel Rank: 13 of 73
Average review rating: 3.79

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (61) , MyTravelGuide (120) , Travelocity (24) , TripAdvisor (401) , YahooTravel (17)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (6) annoy (10) annoyance (3) avoid (6) awful (9) bad (26) big deal (4) broken (4) complain (18) complaint (15) damage (3) difficult (5) dirty (7) disappoint (27) disturbing (5) downside (6) expensive (30) frustrated (5) hard (19) horrible (6) issue (24) lack (17) loud (7) mistake (5) mold (4) negative (14) noise (16) noisy (5) odor (4) overbook (4) overpriced (4) poor (9) poorly (6) pricey (6) problem (56) roach (5) rude (11) shock (4) slow (8) smell (14) terrible (10) tiny (27) uncomfortable (7) unfortunate (11) unhelpful (4) weird (3) worn (5) worst (8) would have liked (5) wrong (6)

Poor	Appears in 11 comments.

The following words were used in comments with Poor:
desk (2) hotel (4) management (2) not (4) room (4) service (4) unbelievable (2)

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1. However there were many poor qualities.

"Too many things wrong for such an expensive hotel " Read full review on TripAdvisor 5/10/2012 Vote

2. We were not able to reach a manager at the hotel when we checked-out because the person at the front desk said that a manager was not present (poor customer service).

"A Few Disappointments " Read full review on TripAdvisor 9/30/2011 Vote

3. It was very poor and at $9.

"Fantastic location! Fantastic value! " Read full review on TripAdvisor 9/10/2011 Vote

4. poor service, the unwillingness to address the issue, and the inability to provide any resolution makes me not recomend this hotel for any type of stay.

"POOR SERVICE, NOT A RECOMENDED DESTINATION " Read full review on TripAdvisor 10/5/2010 Vote

5. The "Fit and Finish" of the entire hotel is very poor.

"Not impressed " Read full review on Expedia 9/22/2009 Vote

6. The movie selections were poor.

"Was terribly disappointed. 35th Wedding Anniversary. " Read full review on Travelocity 11/1/2008 Vote

7. The rooms ventilation was poor and the air conditioning sort of smelled musty and was very hard to sleep in- (I woke up congested each morning)The thing that made this hotel only get 2 stars is the unbelievably poor service.

"If you are only looking for a place to sleep... " Read full review on TripAdvisor 7/14/2008 Vote

8. The room was okay--not great, but passable--but the front-desk staff was unbelievably poor.

"Horrible front-desk service " Read full review on TripAdvisor 7/20/2007 Vote

9. poor value for price.

"Will not go back... " Read full review on Expedia 11/2/2005 Vote

10. poor service, lack of maintainence and basic functions in room.

"Will not go back... " Read full review on Expedia 11/2/2005 Vote